Windows 10: Reactivation problems after replacing motherboard

Discus and support Reactivation problems after replacing motherboard in Windows 10 Updates and Activation to solve the problem; Hi everyone, Yesterday, I replaced my motherboard on my PC, and now my Windows won't reactivate. I had the free upgrade from Windows 7 to Windows 10... Discussion in 'Windows 10 Updates and Activation' started by Nosajsignik, Jan 29, 2021.

  1. Reactivation problems after replacing motherboard


    Hi everyone,


    Yesterday, I replaced my motherboard on my PC, and now my Windows won't reactivate.

    I had the free upgrade from Windows 7 to Windows 10 Pro, and I'm fairly sure there is supposed to be a licence attached to my account, but I don't know how to find it.


    I had to reinstall Windows from scratch last year, after a HDD failure, and I was up-and-running again in no time - so I'm pretty sure I do have a means to activate, I just don't know what I'm missing.


    Please can anyone help me?

    Thanks!

    Jason

    :)
     
    Nosajsignik, Jan 29, 2021
    #1
  2. RS_891 Win User

    Reactivating Windows after replacing an OEM motherboard.

    can not reactivate after replacing an oem motherboard

    [Original title:
    reativating]
     
    RS_891, Jan 29, 2021
    #2
  3. WhyMe Win User
    New Motherboard and Reactivation


    I **think** that if you are replacing a broken motherboard with an identical replacement then you have a good chance of successfully re-activating your current Win10 installation

    Once you have installed your new identical motherboard to replace the broken one I recommend you do the following:
    • Speak to a Microsoft Activation Customer Service Representative on the phone.
    • You will be able to get the phone number via the activation screen in "Settings"
    • Clearly state that the motherboard used to initially activate Windows 10 had failed and needed to replaced
    • Clearly state that this is a repair and not an upgrade
    • Clearly state that you are replacing a defective motherboard with an identical like-for-like replacement (same make and model)
    • Clearly state again that this is definitely not an upgrade of your existing hardware


    FYI, I have successfully re-activated previous versions of Windows after replacing a broken motherboard with an identical make and model. I used the method to ensure success.

    If you are not 100% clear in the way you are expressing your self then you may not be successful. ie They will not re-activate if they believe you performed a major hardware upgrade

    Good luck.
     
    WhyMe, Jan 29, 2021
    #3
  4. Reactivation problems after replacing motherboard

    Can't reactivate Windows 10 Pro after replacing motherboard

    Hi,

    I've just replaced a faulty motherboard in my PC and tried to reactivate Windows 10 Pro via the Windows Activation troubleshooter. The license linked to my account is an upgrade from a retail version of a previous version (so i should be able to reactivate
    it). After selecting the correct device to activate I am presented with the following error message:

    Unable to activate Windows

    We can’t reactivate Windows on this device. Try again later.

    Learn more

    You can also activate this device by going to the Store and purchasing a genuine copy of Windows.

    Reactivation problems after replacing motherboard Store.24.png

    Go to Store

    The "Learn more" page referred to does not help as I have just followed the steps listed on that page to get to where I am now.
     
    Phil Brent, Jan 29, 2021
    #4
Thema:

Reactivation problems after replacing motherboard

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