Windows 10: Reboot failure

I cannot get my older laptop to reboot.


Upon reboot I get the following message:


The operating system did not shut down cleanly.

Reconstructing Cache Metadate.

Please do not interrupt this process.


Eventually I get the rotating dots and it adds:


Preparing Automatic Repair.


After the rotating dots appear again the screen blanks and it goes back to the original error message.


I cannot get into the bios as no input works. I tried the solution of when I see the rotating dots pressing the power button and holding it down for 15 to 20 seconds and repeating this three time. It doesn't work. I tried repeating 10 times and it didn't work. This problem occurred after I got an update notice and choose "Update and restart". Anyone know how to fix this?


Since I cannot even get to the bios will a solution that wants me to use an external drive work?

:)

 

rebooting

Try turning off automatic restart on system failure and see if it is giving a blue-screen before it reboots. That might at least give you an error message or code so you can start your troubleshooting from there. Otherwise it is just a shot in the dark. It could be bad RAM, bad HDD, bad ODD, a bad cable somewhere, PSU dying, motherboard dying, a software issue and the list goes on...

http://z.about.com/6g/ip/284/29.htm?s=pcsupport

I don't think he ever said it reboots during the boot process. It just randomly reboots while the computer is running.

 

rebooting

my bad, i was in a hurry

 

Windows 10 reset failures. Computer won't boot now and getting frustrated.

Hi Alfred,

To help you with your concern regarding the reset failure, let me suggest you to do a startup repair. Kindly follow the steps below:

• Press Windows key
• Hold Shift key then click Restart
• You'll be prompted to the Advance Startup Options
• Select Troubleshoot
• Advanced options
• Startup repair

Please let us know how it goes for us to assist you further.