Windows 10: Received possible scam attempt what do I do?

Discus and support Received possible scam attempt what do I do? in AntiVirus, Firewalls and System Security to solve the problem; I received an alert on my computer saying that my computer could be infected and my personal and banking info had been compromised. Is this a scam and... Discussion in 'AntiVirus, Firewalls and System Security' started by KathieBoucher, Jan 13, 2021 at 4:22 PM.

  1. KATHIEBOUCHER
    KathieBoucher Win User

    Received possible scam attempt what do I do?


    I received an alert on my computer saying that my computer could be infected and my personal and banking info had been compromised. Is this a scam and what do I do now? They provided a Microsoft support number that does not match any of the numbers in your list of international numbers. The number is 1 866-744-5723. I suspect that it is fake.

    :)
     
    KathieBoucher, Jan 13, 2021 at 4:22 PM
    #1
  2. SHARIEF K
    Sharief K Win User

    Possible scam?

    Hi Thomas,

    I can understand the situation you are going through. To help you further, we need the following information.

    • Which Microsoft website have you visited?
    • What is the phone number that you have contacted?
    • What is the make and model of the computer?

    I suggest you to refer to the links for more information on possible scams.

    Avoid scams that use the Microsoft name fraudulently

    https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

    HOW TO: Report the Microsoft phone scam

    http://blogs.microsoft.com/cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam/

    @ bhringer, thank you for bringing this to our notice.

    Please get back to us with the above information.
     
    Sharief K, Jan 13, 2021 at 4:23 PM
    #2
  3. SMEED
    Smeed Win User
    Smeed, Jan 13, 2021 at 4:23 PM
    #3
  4. JSSSSSSSSS
    Jsssssssss Win User

    Received possible scam attempt what do I do?

    Possible virus or scam

    As already mentioned:

    All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

    Please read:
    Beware of Phony Tech Support Scams

    Normally you just close your browser:
    https://blog.malwarebytes.com/threat-analysis/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/

    8 Ways to Open Windows Task Manager - wikiHow

    You might want to run a quick scan with your Anti-Virus program.

    In case you keep on getting these fake alerts:

    Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

    Suggestion to read:


    You might want to report this to Microsoft (but you don't have to):
    http://support.microsoft.com/reportascam

    and you might want to watch:

    Fake Tech Support Scams – video from the MS Digital Crimes Unit

     
    Jsssssssss, Jan 13, 2021 at 4:23 PM
    #4
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Received possible scam attempt what do I do?

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