Windows 10: Recent updates &Printers

Recent updates have stopped my Brother printer working. A lot of other users have the same problem. When are you going to sort it out.?I can get no information from any where.

:)

 

Recent Windows 10 update and printer problems

Hi Kathie,



This issue could be an incompatibility with the setting or some corruption within the device driver after the update. As initial troubleshooting, we suggest running the built-in printer troubleshooter on your Windows PC. To access and run the troubleshooter,
follow these steps:

• Click the Windows icon.
• Choose Settings.
• Under Settings, choose Update & Security.
• On the options on the left hand side of the window, click Troubleshoot.
• Under Get up and running, select Printer and click Run the troubleshooter.

We’ll be waiting for any updates regarding the issue.

 

Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

Hi John,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

Do let us know the following:

• What is the make and model of your device?
• How is the printer connected to the computer, locally or through network?
• Have you tried any troubleshooting steps to resolve this issue?

I suggest you to try the below and check if it helps.

Step 1: I suggest you to update the drivers for printer and check.

• 
  Right click on the Start button from the desktop and select
  Device Manager.
  
• 
  Locate and expand Print queue.
  
• 
  Right-click on the printer driver
  that is listed and click Update driver software.
  

Step 2: I suggest you to run the printer troubleshooter from
“Fix printer problems”
and then check if this fixes the issue.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.

 

Printer

Hi Rodrigo,

I am sorry to know that you are having issues with Printer.

What and all steps have you tried so far?

Restart the computer and check.

Also, check for Windows updates.

I suggest you to run the Printer Troubleshooter and check if it helps.

• 
  In Search window type Troubleshooting and click on it to open it.
  
• 
  Click on Hardware and Sound.
  
• 
  Then click on Printer to run the troubleshooter. Follow onscreen steps.