Windows 10: Recently my Sleep function stopped working. Is this a bug or is there a fix?

Recently my Sleep option stopped working. I have it set to "Shut Down = Never" and "Sleep = After 30 minutes"
Even if I manually shut down from the Start using sleep, it still shuts down.
This is relatively new behavior and quite annoying.
Thanks!

:)

 

Sleep function disappeared after Creators update also screen brightness buttons stopped working

After creators update sleep function does not work, power options has no option for sleep.

• In Start>Power sleep does not show, only Hibernate Shut down and Restart.
• Cannot change screen brightness, buttons stopped working, Action center lost the screen brightness button, Windows Mobility center brightness control has no affect.

 

SHUT DOWN / SLEEP FUNCTIONS NOT WORKING

Hi Mo,



Welcome to Microsoft Community.

I understand your concern. I will do my best to fix the issue.



To assist you better, please provide us more information.

• 
  What is the model number of the laptop?
  
• When you say ‘’trying 4 options to enable a shut down’’ which option do you exactly refer to? Are you using any third party software to shut down the computer?

Meanwhile, let’s try simple troubleshooting steps on sleep mode issue and check if this helps in resolving the issue.

Method 1

I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:

• 
  Press Windows key + X and click on
  Device manager.
  
• 
  Locate for display adapter and click on it to expand.
  
• 
  Right click on the device and click on
  uninstall.
  
• 
  Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
  

If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
device and click on update.

Method 2.

If the above method did not help to fix the issue, I would suggest you to
go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

Hope it helps. Keep posting us with the status we will be glad to help you.

 

Sleep / Wake Function, malfunctions after waking

Hi,

Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

• What is the exact issue that you are experiencing?
• Did you notice any recent system changes prior to this issue?
• Have you encountered any error message?
• What troubleshooting steps have you done so far?

If you are having issues waking your PC from sleep, we suggest running the
Power troubleshooter as an initial troubleshooting. Kindly follow these steps:

• Click on Start.
• Type Troubleshoot, and then press Enter.
• Under Find and fix other problems, click on Power.
• Click on Run the troubleshooter button.
• Follow the onscreen guide.

We will wait for your response.