Windows 10: Recently purchased Age of Empires, Definitve Edition and it won't install

Discus and support Recently purchased Age of Empires, Definitve Edition and it won't install in Microsoft Windows 10 Store to solve the problem; AOE Def. edition will not install. The game is in my Library. The little help icon says my system doesn't support this game and as far as I know, it... Discussion in 'Microsoft Windows 10 Store' started by JMTaris, Sep 4, 2019.

  1. JMTaris Win User

    Recently purchased Age of Empires, Definitve Edition and it won't install


    AOE Def. edition will not install. The game is in my Library. The little help icon says my system doesn't support this game and as far as I know, it does support it. I'm running Windows 10 HOME. Another thing, the install bar on the page after I click the game in my library, is grayed out and the little help icon says that I don't have a device linked to my Microsoft game account but I do. I'm confused. Can anyone help? Please!!!!

    :)
     
    JMTaris, Sep 4, 2019
    #1
  2. Mohan B P Win User

    Age Of Empires The Age Of Kings Multiplayer Crash

    Hi,



    This issue might happen if the Windows Firewall is blocking the game from connecting to the LAN.

    I suggest you to add the Age of Empires the Age of Kings, to the exception list of the Windows Firewall and check if the issue is resolved.

    Follow the steps below.




    • Press Windows key + X key and select
      Control Panel.

    • Click on View by in the top right panel and select Small Icons.

    • Find and click on Windows Firewall.

    • Click on Allow an app or feature through Windows Firewall in the left panel.

    • Click on Change Settings, find and check the Age of Empires the Age of Kings box for both
      Public and Private Columns.

    • If Age of Empires the Age of Kings is not listed, then click on
      Add and select the installed path of the game.


    Hope the information helps. Kindly write back to us for further assistance on Windows. We will be happy to assist you.



    Thank you.
     
    Mohan B P, Sep 4, 2019
    #2
  3. How to recover the product key of Age of Empires Collector's Edition (Limited Edition) game?

    Hello,

    Thank you for writing to Microsoft community Forums.

    From where have you purchased Age of Empire game?

    I understand your concern, as I see that the version of the game (Age of Empires Collector's Edition (Limited Edition)) is not available on Microsoft store. I suggest you to check with the place of purchase of the product
    and request for a duplicate key. If you unable to get in contact with place from where you have made the purchase, I suggest you to contact the
    developer of the game to get a confirmation on this.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Sep 4, 2019
    #3
  4. Recently purchased Age of Empires, Definitve Edition and it won't install

    Age of Empires Definitive Edition

    I recently purchased Age of Empires Definitive Edition. Seems like a pretty good scam. I played the game for a week and then it tells me I need to login into my Xbox account. I don't have an Xbox account. Is there any help with this or did I just waste
    $20 buying the game? I wouldn't recommend playing a game that you can't actually play.
     
    LateBuffalo5177, Sep 4, 2019
    #4
Thema:

Recently purchased Age of Empires, Definitve Edition and it won't install

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