Windows 10: Recording issues with headset microphone

Discus and support Recording issues with headset microphone in Windows 10 Drivers and Hardware to solve the problem; Cheers, Firstly, I have no idea where to ask help in my issue, so I am sending this troubleshoot all over the internet, pretty much. Thing is, I’d... Discussion in 'Windows 10 Drivers and Hardware' started by grels, May 18, 2018.

  1. grels Win User

    Recording issues with headset microphone


    Cheers,

    Firstly, I have no idea where to ask help in my issue, so I am sending this troubleshoot all over the internet, pretty much.

    Thing is, I’d like to do a Let’s play (of sorts), you know, to record myself playing a game while at the same time giving comments. Easy enough.

    I am using USB-plugged HyperX Cloud 2 headset for recording and listening. As for the actual video capture program, I tried Nvidia GeForce’s ShadowPlay, and it worked like a charm. At first.

    Right, here is my problem: couple of months ago I recorded some test footage and it came out very nice, microphone picked my voice clearly, I could hear the game sounds while I played and video was of good quality. Then yesterday I tried to do my first “serious” video. ShadowPlay did record the video and even picked the game sounds, but not my voice while I commented.

    Now, I have tried pretty much every possible fiddling there is, updating drivers, reinstalling devices etc. I have no other microphones attached to my computer. I have stereo speakers (which I either turn off or disable to ensure there are no conflicts) and a Yamaha mixer (which I have disconnected long time ago). After a while, I found out if I check “Listen to this Device” option in the microphone options, HyperX not only lets me hear sounds from the computer but also allows ShadowPlay record my voice – the downside is that I must listen to my own voice echoing on the background, which royally messes up all the recording I am trying to accomplish.

    Other than that, I also have the option to turn on my speakers, let the “Listen to this Device” blast its echoes there, and now, I can record in peace – except for the fact that now I must awkwardly wrap the headphones around my neck to get the mic in front of my mouth and use speakers to hear the game sounds. This is a problem of sorts, since I really would like to use headset as it is meant to be used!

    For the record (pun intended), I connected HyperX to my wife’s computer, turned her ShadowPlay on and – it works perfectly! I can record ShadowPlay footage on her computer wearing my headset and giving comments with no audio or recording problems whatsoever! She has an older computer than me, but other than that, I have no idea what makes the difference here. Also, it seems her Win10 changes sound sources automatically, like when turning of her speakers it changes to HyperX (if connected), unlike mine where I must manually select the correct device every time, and sometimes even disable my speakers if I want to use my headset. Well, this isn't my real problem, but I thought mentioning it anyway.

    Please give any wild guesses you people have, I am so frustrated with this situation. Tell if you need any technical details of my computer.

    Thank you!

    :)
     
    grels, May 18, 2018
    #1
  2. Animgpt Win User

    Headset microphone not showing up in recording devices.

    I tried both the methods mentioned, but my external microphone is still undetectable by Windows.

    After connecting an external headset with microphone, headset works, but microphone doesn't. Neither the external speaker, nor the external microphone show up in the playback/recording devices list. After plugging in the integrated headset and microphone
    through 4 pin 3.5 mm jack, sound comes to headphone, but system still uses the internal microphone.

    My external microphone was working fine some days back, but I am not sure what happened that it suddenly stopped working and now is even undetectable.
     
    Animgpt, May 18, 2018
    #2
  3. Headset microphone not showing up in recording devices.

    The exact same thing happened to me, around the same time. I know the microphone works because I can use it on my phone. Additionally, my computer recognizes the integrated microphone, but that one does not detect any sound.

    Have you had any luck solving this problem?
     
    NicholasHibshman, May 18, 2018
    #3
Thema:

Recording issues with headset microphone

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