Windows 10: Recovery Drive not being detected

I'm having to reinstall windows on my PC, but I've been having endless issues with the recovery USB. At first, it worked fine, but the drive I wanted to install to was GPT. So, I turned the computer off, removed the drive, and reformatted it on another computer to MBT. When I came back to use the drive, the computer would get stuck on the windows screen. No loading circle or anything, just the logo until it either reboots itself or I reboot it. I've already tried wiping the USB clean and reinstalling the recovery, and I cannot access windows on the current PC without this USB drive.


Nothing has changed in the BIOS, but every time I boot my PC up I get a different issue. I'm at my wits end here and I really need some help. Why is this recovery drive not working all of a sudden? I even kept the USB port the same, but like I said it wont even let me boot off the USB, the computer just goes to a black screen with nothing being sent to the monitors. I KNOW the SSD isnt the issue, since I completely wiped it when I changed the format from GPT to MBT.

:)

 

WIn 10 recovery drive creation does not work

Hello Jackie,

As you are facing issues in accessing USB drive to recovery the data, try the below troubleshooting steps and check if it helps.

I suggest you to connect the USB drive to different ports and check if it is working fine. This will let us know if the issue is with the port.

Also, try to connect the drive to different computer and check if it is detected, this will let us know if the issue is with the drive.

If the drive is working fine, try the below troubleshooting steps and check.

Step 1: If the device is not detected on your computer try to run
Hardware and Devices troubleshooter as it checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

 

Recovery Drive

Hi,

Thank you for posting your concern. In some cases, this could happen if you created a system restore point on your computer. Windows will use the recovery drive to revert to the previous time where your computer is working properly, or where you created
it. Please don't attempt to put any files in the recovery drive or the restore process will fail. To give you more suggestion and helpful information, we would like to more about your computer. Please answer the question below:

• Did you make any changes to your computer before this issue occurs?
• Have you install Windows Update before getting the Recovery drive?
• Which version of Windows are you using? To check it, follow the steps through this
  link.
  

In the meantime, you can check the files inside the recovery drive and confirm if there are essential files that you need.

We'll be waiting for your response.

 

Create a Recovery Drive?

Hi Kaspaz,

Let us first check the recovery drive creation process that you have done. Below is a step by step process of creating a recovery drive:

• From the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice.
• When the tool opens, make sure Back up system files to the recovery drive
  is selected and then select Next.
• Connect a USB drive to your PC, select it, and then select Next > Create.
  A lot of files need to be copied to the recovery drive, so this might take a while.
• When it’s done, you might see a Delete the recovery partition from your PC
  link on the final screen. If you want to free up drive space on your PC, select the link and then select
  Delete. If not, select Finish.

If you have done the same steps above and the rest of your file is still not showing.
Please post back some details:

• Which drive are you referring to?
• Can you send us a screenshot of what you are seeing?
• Besides creating a recovery drive, have you done any other changes on your computer?
• What is the make and model of your USB hard drive device?
• Have you tried plugging it on another port?
• What is the current version and build number of your Windows 10 Computer? To know these details, follow the steps below:
  • Select the Start button.
  • Type About your PC.
  • Press Enter to find out the version and build number of your Windows 10 PC.

Let us know the result after performing the troubleshooting steps and if your concern was left unresolved, kindly get back to us with the answers to our inquiry, so that we can assist you further.