Windows 10: Recurring BSOD when trying to download steam game - kmode_exception_not_handled ntfs.sys

Discus and support Recurring BSOD when trying to download steam game - kmode_exception_not_handled ntfs.sys in Windows 10 BSOD Crashes and Debugging to solve the problem; Every time I try to install a game on steam (this game has been installed before, and I see other people playing it) My computer crashes and I get the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Charles.pwr, Aug 11, 2018.

  1. Recurring BSOD when trying to download steam game - kmode_exception_not_handled ntfs.sys


    Every time I try to install a game on steam (this game has been installed before, and I see other people playing it) My computer crashes and I get the BSOD, and my computer will boot up, and I can do everything else just fine, it's just this that is giving me problems, it happened to another game I tried to install, but it went away, My drivers are updated, Windows is updated, and I don't know what the issue is.


    (This is only happening on one of my drivers, my other driver can install it just fine.)


    (This Hard drive used to be a server driver, I don't know if thats part of the problem, would I have to set it up a certain way to configure it/set it up for a normal pc? Would I have to re-format it?)

    :)
     
    Charles.pwr, Aug 11, 2018
    #1

  2. BSOD during Steam game download!

    Hey, I was trying to download a game, GTAV specifically, to my newish computer, when I ran into a string of BSODs with it. The first few times, it occurred about 1/4 through the installation, and each time I uninstalled whatever it did manage to download
    and tried again.

    Most recent occurrence, I got to 45% with the download when it went to the BSOD, but with a new stop code.

    BSODs 1 to 3 were all 'DRIVER_IQRL_NOT_LESS_OR_EQUAL', what failed: ndis.sys

    The most recent one was 'KMODE_EXCEPTION_NOT_HANDLED', what failed: ndis.sys ; This was after updating my display driver.

    Prefacing all of this, I did manage to download a couple games when I first booted up this computer a month or two ago, and after getting a full Norton subscription, this started happening. I tested and successfully downloaded a different game earlier, though
    the filesize was only 6GB to GTAV's 68GB, if that's of any concern.

    I'm kind of a know-nothing, so any help would be appreciated. (and I do know that a dump file or something is needed, but I'm not sure where to find it or how to attach! Sorry!)
     
    SnowballSnu, Aug 11, 2018
    #2
  3. BSOD during Steam game download!

    I did manage to reinstall the network driver, and as well I reinstalled Steam and uninstalled my antivirus for the time being. I pulled the driver-only from MSI and will try that, but for the moment, I still continue to get the BSoD errors.

    (Today 3:50PM) 071017-28437-01.zip

    The last BSoD before this one is here as well:

    (Today 2:30PM, before all the changes): 071017-40671-01.zip

    I also performed a memtest, so it doesn't seem like the antivirus, steam or bad RAM are to blame so far, and I'll test the new-new KIller Network Driver momentarily. How come that 'ntoskrnl.exe' is always preceding the crashes? Is it a deeper problem? And
    how come it only affects this particular game's download so far? I guess I'll also test other games, since they were also uninstalled with Steam.

    Thank you for the reply!
     
    SnowballSnu, Aug 11, 2018
    #3
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    Recurring BSOD when trying to download steam game - kmode_exception_not_handled ntfs.sys

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Recurring BSOD when trying to download steam game - kmode_exception_not_handled ntfs.sys

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