Windows 10: Recurring internet connection problem

Discus and support Recurring internet connection problem in Windows 10 Network and Sharing to solve the problem; I have a problem where I keep losing the internet connection on my PC. Sometimes it lasts less than a minute before it resolves itself, other times it... Discussion in 'Windows 10 Network and Sharing' started by JayTFT, Dec 29, 2019.

  1. JayTFT Win User

    Recurring internet connection problem


    I have a problem where I keep losing the internet connection on my PC. Sometimes it lasts less than a minute before it resolves itself, other times it lasts much longer. But it always fixes itself eventually somehow.


    It doesn't seem to be an issue with the router, because I can use the internet without any problems on a phone and a tablet using the same wi fi, it's only on the PC. It's also not a browser issue, as it happens on all browsers.


    The most common error message is


    DNS_PROBE_FINISHED_NO_INTERNET



    I ran Windows Network Diagnostics and it didn't find the problem. I did run Ccleaner at one point and deleted all cookies, history, internet cache, etc and this seemed to work, but maybe it was just a coincidence. I've tried running it again and deleted only the history, cache and DNS cache but that doesn't work. Even if deleting everything works as a temporary solution, it's not one I can really keep doing as this loses all my log ins and means I have to set up my internet banking again as it's reliant on cookies staying on the PC.



    These are the other kind of messages I get:



    On Chrome:



    DNS_PROBE_FINISHED_NO_INTERNET

    This site can’t be reached
    The connection was reset. [or sometimes site name “took too long to respond”]




    Try:


    • Checking the connection


    • Checking the proxy and the firewall


    • Running Windows Network Diagnostics

    ERR_CONNECTION_RESET


    Check your Internet connection

    Check any cables and reboot any routers, modems, or other network devices you may be using.

    Allow Chrome to access the network in your firewall or antivirus settings.

    If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.

    If you use a proxy server…


    Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings… > Change proxy settings… > LAN Settings and deselect "Use a proxy server for your LAN".



    On Opera I get this message:

    This site can’t be reached

    moz.com took too long to respond.

    Try:

    • Checking the connection


    • Checking the proxy and the firewall


    • Running Windows Network Diagnostics
    Check your internet connection.
    Check any cables and reboot any routers, modems, or other network devices you may be using.

    Allow Opera to access the network in your firewall or antivirus settings.
    If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.

    If you use a proxy server…
    Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Main menu > Settings > Change proxy settings… > LAN Settings and deselect "Use a proxy server for your LAN".



    Firefox and IE take too long even to search for something and don't seem to be doing anything. Does anyone have any ideas what could be happening here? Thanks.

    :)
     
    JayTFT, Dec 29, 2019
    #1

  2. Internet connectivity problems

    Hello Walrus,

    There can be a number of reasons for no internet connection in Windows, some common reasons that can cause these problems are:

    • Corrupted or incompatible drivers.
    • Missing updates.
    • Network connection settings.
    • Hardware or software problems.
    • Inappropriate distance from the router or obstruction.
    • Interference with other devices.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?

    Meanwhile, we recommend performing the suggested steps in this article
    to help you troubleshoot and resolve network connection issues in Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Dec 29, 2019
    #2
  3. Nath Bea Win User
    HTC 7 Mozart mobile not connecting to internet

    Hello,

    If you cannot connect to Wi-Fi or use the Mobile Data on your HTC 7 Mozart device, we suggest that you follow the steps given on
    Lumia troubleshooting and repair. After each step, check to see if your issue has been fixed.

    • For issues connecting to Wi-Fi networks, select Connectivity > My phone has problems connecting to Wi-Fi networks, then follow the suggested steps provided.

    • And for issues connecting to the internet using a mobile data connection, select
      Connectivity > I cannot connect to the internet using a mobile data connection. Make sure to select the next options given if the problem persists.

    We're just here if you have further questions.

    Regards.
     
    Nath Bea, Dec 29, 2019
    #3
  4. quasar923 Win User

    Recurring internet connection problem

    internet connection problem- help

    my internet connection suddenly failed about 2 days ago. we had to power cycyle the the router and modem. the other computers on the same router network were able to connect. my computer upstairs still had the same problem. i am using my laptop now with the same eathernet connection my computer that doesnt get a connection with and the internet works fine on the laptop. it just randomly stoped working and idk what to do now. the cable is fine because i am able to use the laptop on it and the laptop doesnt get wireless so i know its not the cable. my computer is in the system specs. ive tried setting defualts in bios and that doesnt work either. ive turned my firewall off and that doesnt help either. any suggestions?
     
    quasar923, Dec 29, 2019
    #4
Thema:

Recurring internet connection problem

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