Windows 10: Redeem Code has already been used but not by me

Discus and support Redeem Code has already been used but not by me in Windows 10 Gaming to solve the problem; So I recently learned that I could get Minecraft for Windows 10 for free by claiming my product code on Mojang.com so I logged in and clicked on... Discussion in 'Windows 10 Gaming' started by DrDoppy, Sep 4, 2018.

  1. DrDoppy Win User

    Redeem Code has already been used but not by me


    So I recently learned that I could get Minecraft for Windows 10 for free by claiming my product code on Mojang.com so I logged in and clicked on "Redeem Code" but it said that my code had already been used... a year ago. I've checked all my Microsoft accounts and none of them have Minecraft on their libraries. I even tried contacting Mojang for help but nope, that didn't help.

    I don't know what to do anymore. None of my Minecraft accounts have it none of my Xbox accounts have it.

    :)
     
    DrDoppy, Sep 4, 2018
    #1

  2. Windows 10: Issues with redeeming code for Minecraft Beta Edition.

    Hi,



    I realize the inconvenience you are experiencing with
    redeeming a code for Minecraft Beta Edition app on Windows 10.

    The issue could occur if the code is not redeemed properly or it is already redeemed.



    To assist you better, please provide us the information below:

    • When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

    I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

    http://windows.microsoft.com/en-us/windows/learn-gift-card



    Please get back to us with an update on issue with redeeming code for
    Minecraft Beta Edition app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Sep 4, 2018
    #2
  3. Redeem a game

    I'm from Romania, Europe, don't know if my language will be available but i don't want it in my language, i want it in english.

    I've done both Online and Windows 10 steps from the link, but still the same error:

    Check the instructions that came with your code. You might need to redeem it on a different web page.
     
    MaciucSilviu, Sep 4, 2018
    #3
  4. Redeem Code has already been used but not by me

    Microsoft.com/redeem isn’t woking!

    Hi,

    Based on the information that you've provided, you were not able to redeem your gift cards. To isolate your concern, we'd like to ask the following:

    • Were you getting any error messages when trying to access microsoft.com/redeem? If so, could you possibly send us a screenshot?
    • Have you tried to use any other browser to access the said website?

    In the meantime, we suggest that you check on this
    link
    for more information regarding redeeming a gift card or code to your Microsoft account. The link also provides you some of the troubleshooting steps if you were unable to redeem a card or code.

    For any results, just send us a reply.
     
    Eileen Gal, Sep 4, 2018
    #4
Thema:

Redeem Code has already been used but not by me

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