Windows 10: Redeemed Minecraft download code to wrong account

Discus and support Redeemed Minecraft download code to wrong account in Windows 10 Gaming to solve the problem; I bought the java version of Minecraft quite some time ago (2017), and then redeemed the code for the Windows 10 version to a desktop that was logged... Discussion in 'Windows 10 Gaming' started by LukeOwens, Nov 5, 2019.

  1. LukeOwens Win User

    Redeemed Minecraft download code to wrong account


    I bought the java version of Minecraft quite some time ago (2017), and then redeemed the code for the Windows 10 version to a desktop that was logged in to my wife's account. I have a new computer now, and would like to revoke the code from her account to mine so I can use it on my computer without having to buy it again. Is there any way to get the code transferred back to my account? Thank you in advance.

    :)
     
    LukeOwens, Nov 5, 2019
    #1
  2. HannahLT Win User

    Minecraft code redeemed on wrong account

    Hi.

    I had a free version of minecraft with a code for windows 10 to redeem. My friend wanted it, however I got confused and redeemed it through my account and now can't give them the code.

    Is there possibly a way to be sent a new code to replace this as I know you can't take a code of an account. But now I have x2 minecraft on my account when I don't need it lol.

    Help if possible?

    Giving my friend my account is out of question for security reasons.

    Thanks.

    ***Original title: I accidentally redeemed a code on the wrong account.***
     
    HannahLT, Nov 5, 2019
    #2
  3. Windows 10: Issues with redeeming code for Minecraft Beta Edition.

    Hi,



    I realize the inconvenience you are experiencing with
    redeeming a code for Minecraft Beta Edition app on Windows 10.

    The issue could occur if the code is not redeemed properly or it is already redeemed.



    To assist you better, please provide us the information below:

    • When you say that "redeem my Minecraft Beta edition", how exactly have you tried to redeem the code?

    I suggest you to refer to the steps provided in the Microsoft Help Article about redeeming the code and check if it helps.

    http://windows.microsoft.com/en-us/windows/learn-gift-card



    Please get back to us with an update on issue with redeeming code for
    Minecraft Beta Edition app, we will be happy to help.



    Thank you.
     
    Nyima Yonten, Nov 5, 2019
    #3
  4. Redeemed Minecraft download code to wrong account

    Minecraft code redeemed on wrong account

    Hi Hannah,



    Thank you for writing to Microsoft Community Forums.



    I understand your query related to redeeming Minecraft on a wrong account. For further clarity on the issue, I would like to know if the code was purchased from Microsoft or Mojang website.



    Usually, once a code is redeemed to an account it cannot be transferred to another account. You may want to refer the article

    Redeem a gift card or code to your Microsoft account
    for more information.



    However, if you have purchased the game from Microsoft Store, then you can get in touch with our

    Technical Support Team
    for assistance related to the issue, as in the forums we don’t have the right tools to assist you with the code redemption issue.



    In case the code was purchased from Mojang website, then you may need to get in touch with the
    Mojang support team for further assistance.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Nov 5, 2019
    #4
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Redeemed Minecraft download code to wrong account

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