Windows 10: Refund for Minecraft For Windows 10 Starter Colleciton

Discus and support Refund for Minecraft For Windows 10 Starter Colleciton in Microsoft Windows 10 Store to solve the problem; Hi, I just bought Minecraft for Windows 10 Starter Collection from the microsoft store. After trying to install it I noticed I already had the base... Discussion in 'Microsoft Windows 10 Store' started by BenHill5, Dec 3, 2019.

  1. BenHill5 Win User

    Refund for Minecraft For Windows 10 Starter Colleciton


    Hi, I just bought Minecraft for Windows 10 Starter Collection from the microsoft store. After trying to install it I noticed I already had the base game downloaded? Is there any way to refund it? I already tried looking at the order history page on my microsoft account but I didnt see an option to refund it.

    :)
     
    BenHill5, Dec 3, 2019
    #1

  2. Refund for Minecraft

    Hi,

    I am requesting a refund for Minecraft for Windows 10, after I done the first 4 steps, the button for refund is not appearing. Is Minecraft able to refund?
     
    Zhuo XuanYap, Dec 3, 2019
    #2
  3. Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.



    1. From where did you purchase the Minecraft game?
    2. Have you already installed Minecraft on your Windows 10 computer?


    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    If you have purchased Minecraft from Oculus, then I suggest you to
    Contact the Oculus Support Team
    and they will help you with this.



    Please feel free to contact us back, in case you have any other questions/issues with Windows in future.
     
    Shafeeq_Khan, Dec 3, 2019
    #3
  4. Refund for Minecraft For Windows 10 Starter Colleciton

    Purchase prompt for Minecraft Starter collection for PC.

    Hi Arsalan,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are getting a prompt to purchase Minecraft Starter Edition. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below

    • Where did you redeem the code?
    • Where and when you are getting this purchase prompt?


    However, we would like to inform you that Minecraft Bedrock Edition is not available in Microsoft Store. In Microsoft Store you will have the Minecraft Starter and Master collection.



    If you have redeemed the code in Mojang website and installed the Bedrock edition from Mojang, then we will suggest you to reinstall the game from Mojang website and sign in with the same account, which was
    used for redemption.



    Minecraft Starter collection is all together a different game, which you have to purchase separately from Microsoft Store.



    I would also suggest you to contact the Mojang support team for further assistance on this issue.

    Mojang Team:
    https://help.mojang.com/customer/portal/emails/new?ref=footer




    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Dec 3, 2019
    #4
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Refund for Minecraft For Windows 10 Starter Colleciton

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