Windows 10: Refund for the purchase made through Microsoft Store

So Basically, friends were telling me to get Minecraft, and I had no idea that there were TWO different kinds to get, one from the Windows/Microsoft store and one from the Mojang website. So Long story Short, I've ended buying the same product twice and would like to get a refund on the microsoft/windows one? But there's no refund button where it says it should be. This is for Windows 10.


***Original title: No Refund on digital store purchase?***

:)

 

Microsoft Offer Refunds on Digital Purchases at Windows and Xbox Store

Read more: Microsoft to Offer Refunds on Digital Purchases at Windows and Xbox Stores - Thurrott.com

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

Refund for purchasing The Sims 4.

Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

• Go to account.microsoft.com.
• Log in using your username and password.
• Click the Payment & billing tab.
• Select Order History.

If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this
link.

If the charge is not showing, you may need to contact the developer of the game to process the refund.



Get back to us if you need more information and we'll be happy to assist you.