Windows 10: Refund for the purchase made towards Minecraft Windows 10 Edition

Discus and support Refund for the purchase made towards Minecraft Windows 10 Edition in Microsoft Windows 10 Store to solve the problem; I accidentally had bought minecraft windows 10 edition but i dont have windows 10 so i cant even use the game. I would like to get a refund on it.... Discussion in 'Microsoft Windows 10 Store' started by Janelle Stoneking, Jan 13, 2020.

  1. Refund for the purchase made towards Minecraft Windows 10 Edition


    I accidentally had bought minecraft windows 10 edition but i dont have windows 10 so i cant even use the game. I would like to get a refund on it.


    ***Original title:I bought the wrong one***

    :)
     
    Janelle Stoneking, Jan 13, 2020
    #1

  2. Purchased Multiple Copies Of Minecraft Versions, But Need Minecraft - Java Edition.

    Hi Debalena,



    Thank you for writing to Microsoft Community Forums.



    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you want to swap your editions of Minecraft that you have purchased, please
    Contact Mojang Support and they will help you with this.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    As you need the Java Edition of Minecraft, you can follow the steps mentioned in
    How do I install Minecraft: Java Edition? and install
    the Java Edition of Minecraft on your computer.



    Before purchasing the Java Edition of Minecraft, I suggest you to refer the system requirements for installing the Java Edition of Minecraft from
    Minecraft: Java Edition system requirements.



    For reference, you may also refer the Different Minecraft Editions
    to know more about the different versions of Minecraft.
     
    Shafeeq_Khan, Jan 13, 2020
    #2
  3. Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.



    1. From where did you purchase the Minecraft game?
    2. Have you already installed Minecraft on your Windows 10 computer?


    If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
    Mojang refunds policy and check their refund policy.



    If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
    Returning items you bought from Microsoft Store for exchange or refund
    and check if you can get a refund.



    If you have purchased Minecraft from Oculus, then I suggest you to
    Contact the Oculus Support Team
    and they will help you with this.



    Please feel free to contact us back, in case you have any other questions/issues with Windows in future.
     
    Shafeeq_Khan, Jan 13, 2020
    #3
  4. Refund for the purchase made towards Minecraft Windows 10 Edition

    Refund for Minecraft

    Hi,

    I am requesting a refund for Minecraft for Windows 10, after I done the first 4 steps, the button for refund is not appearing. Is Minecraft able to refund?
     
    Zhuo XuanYap, Jan 13, 2020
    #4
Thema:

Refund for the purchase made towards Minecraft Windows 10 Edition

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