Windows 10: Refund option not available for Minecraft Starter Collection

Discus and support Refund option not available for Minecraft Starter Collection in Microsoft Windows 10 Store to solve the problem; Not 30 minutes ago I bought Minecraft Starter Collection from the microsoft store because I couldn't buy it online the normal way. After seeing that I... Discussion in 'Microsoft Windows 10 Store' started by CaelenTrupp, Nov 27, 2019.

  1. Refund option not available for Minecraft Starter Collection


    Not 30 minutes ago I bought Minecraft Starter Collection from the microsoft store because I couldn't buy it online the normal way. After seeing that I actually CAN'T install Minecraft on my laptop through Microsoft for god knows whatever reason (my laptop is a trusted and linked device, so I don't know), learning through the internet that Microsoft as a whole is an absolute piece of **** that never bothers to fix ANY aspect of their god awful store, I wanted to apply for a refund. I follow an online tutorial, go into my order history, see the minecraft pack but no "Request a return" option. So what are you trying to tell me Microsoft? That I just spent $40 on a game that I can neither play nor apply to get a refund for? ****. You.


    Oh, right this is actually a question. Alright then microsoft, anything you can do about this to get me a refund?




    ***Modified title from: Refund option not there***

    :)
     
    CaelenTrupp, Nov 27, 2019
    #1

  2. Purchase prompt for Minecraft Starter collection for PC.

    Hi Arsalan,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are getting a prompt to purchase Minecraft Starter Edition. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below

    • Where did you redeem the code?
    • Where and when you are getting this purchase prompt?


    However, we would like to inform you that Minecraft Bedrock Edition is not available in Microsoft Store. In Microsoft Store you will have the Minecraft Starter and Master collection.



    If you have redeemed the code in Mojang website and installed the Bedrock edition from Mojang, then we will suggest you to reinstall the game from Mojang website and sign in with the same account, which was
    used for redemption.



    Minecraft Starter collection is all together a different game, which you have to purchase separately from Microsoft Store.



    I would also suggest you to contact the Mojang support team for further assistance on this issue.

    Mojang Team:
    https://help.mojang.com/customer/portal/emails/new?ref=footer




    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Nov 27, 2019
    #2
  3. Unable to install Minecraft Starter Collection on PC

    Hi Mike,

    Thank you for writing to Microsoft Community Forums.

    I understand your query related to installing Minecraft Starter Collection on your PC.

    Based on my research, we have two different editions of Minecraft Starter Collection, one is for Windows 10 and the other one is for Xbox. You can refer the screenshots below.

    1. Minecraft Starter Collection for Windows 10.


    Refund option not available for Minecraft Starter Collection 3786f464-ee7e-4458-88e7-56128929293b?upload=true.png


    2. Minecraft Starter Collection for Xbox.


    Refund option not available for Minecraft Starter Collection 862d3756-fb82-4174-b532-f47bed2d4c72?upload=true.png


    As per the information that you have shared, there are chances that you might have purchased Minecraft Starter Collection for Xbox and that might be the reason you are being asked to select a device.

    One of the things that you can do is to get in touch with our
    Microsoft Store support team
    and get a refund for the purchase made.

    However, if you have purchased the correct edition of Minecraft for PC then you can follow the suggestions mentioned below and see if that helps.

    Method 1:

    Try resetting the Store and see if that helps.

    1. Press Windows key + R. This will open
      Run. Alternatively, you can go to Start and search for ‘Run’.
    2. In Run dialog box, type ‘wsreset.exe’ and hit
      Enter.

    Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Method 2:

    Run the Store App troubleshooter to identify and fix problems.

    1. Press Windows + I key together to open
      Settings.
    2. Click on Update &
      Security and then click on Troubleshoot.
    3. On the right hand pane scroll down and look for
      Windows Store Apps.

    4. Click on it and select Run
      the
      troubleshooter.
    5. Follow the on-screen instructions.

    Method 3:

    Run the PowerShell command to re-register store.

    1. Press Windows + X keys together and click on
      Windows PowerShell (Admin).
    2. Now type in the command and hit Enter:
      Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml”}
    3. Restart the PC.

    Let us know if you need any further assistance, we will be glad to assist you.

    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Nov 27, 2019
    #3
  4. Refund option not available for Minecraft Starter Collection

    Refund for Minecraft

    Hi,

    I am requesting a refund for Minecraft for Windows 10, after I done the first 4 steps, the button for refund is not appearing. Is Minecraft able to refund?
     
    Zhuo XuanYap, Nov 27, 2019
    #4
Thema:

Refund option not available for Minecraft Starter Collection

Loading...
  1. Refund option not available for Minecraft Starter Collection - Similar Threads - Refund option available

  2. Minecraft for Windows 10 Starter Collection missing Minecoins

    in Microsoft Windows 10 Store
    Minecraft for Windows 10 Starter Collection missing Minecoins: Bought the starter collection. Minecoins 3500 were there yesterday but when accessed today they disappeared. What could be the problem? HELP PLEASE!!!!!!! How do I get my coins back?...
  3. Minecraft for Windows 10 Starter Collection

    in Windows 10 Software and Apps
    Minecraft for Windows 10 Starter Collection: Hello, I recently bought Minecraft for Windows 10 Starter Collection on Microsoft Store, but I cannot log in. Specifically, I get the "Failed to login" message and I am informed that there is something wrong with my internet connection, which is not the case. In the...
  4. Refund for Minecraft

    in Windows 10 Gaming
    Refund for Minecraft: I got "Minecraft for Windows 10 Starter Collection" on my computer but it was not show up on my Minecraft account. So I looked more into it and I got the wrong game version. So do everyone know if I could get a refund for that?...
  5. Refund for Minecraft For Windows 10 Starter Colleciton

    in Microsoft Windows 10 Store
    Refund for Minecraft For Windows 10 Starter Colleciton: Hi, I just bought Minecraft for Windows 10 Starter Collection from the microsoft store. After trying to install it I noticed I already had the base game downloaded? Is there any way to refund it? I already tried looking at the order history page on my microsoft account but I...
  6. Refund option not there

    in Microsoft Windows 10 Store
    Refund option not there: Not 30 minutes ago I bought Minecraft Starter Collection from the microsoft store because I couldn't buy it online the normal way. After seeing that I actually CAN'T install Minecraft on my laptop through Microsoft for god knows whatever reason (my laptop is a trusted and...
  7. Unable to install Minecraft Starter Collection on PC

    in Microsoft Windows 10 Store
    Unable to install Minecraft Starter Collection on PC: I bought Minecraft Windows 10 Starter Edition on the Microsoft Store just now, and when I clicked "Install" there's an error message about not having any applicable devices linked to my account, but I'm on a laptop, it should be able to download on a laptop no?? And now...
  8. Purchase prompt for Minecraft Starter collection for PC.

    in Windows 10 Gaming
    Purchase prompt for Minecraft Starter collection for PC.: So, I redeemed a code for Minecraft Bedrock Edition for Windows 10 a few days back. It was working fine untill today, when I tried to login, it prompted me to purchase a starter edition again. Is it normal? Please help me. ***Original Title: Minecraft Bedrock for PC.***...
  9. Refunding Minecraft

    in Microsoft Windows 10 Store
    Refunding Minecraft: Is there a way to refund minecraft from the microsoft store? https://answers.microsoft.com/en-us/windows/forum/all/refunding-minecraft/24cbd385-2378-4dd8-8b71-d47f1fae2c54"
  10. Minecraft starter collection

    in Windows 10 Gaming
    Minecraft starter collection: Hello, I just brought the minecraft starter collection but I am unable to download it. when im on the purchase page it has a button that says "install on my devices" when i click that it says i have no devices linked to my microsoft account but when i go into my settings it...

Users found this page by searching for:

  1. can you refund minecraft windows 10 edition

    ,
  2. i bought minecraft the starter collection and i dont see it avalaible on my computer

    ,
  3. minecraft starter collection install on my device doesnt work

    ,
  4. minecraft starter collection does not see device