Windows 10: Refund Policy

Discus and support Refund Policy in Microsoft Windows 10 Store to solve the problem; The refund policy is actually garbage, my close friend Corben bought **** Minecraft, the game he didn't want, and doesn't want to play, he bought it... Discussion in 'Microsoft Windows 10 Store' started by xXCrossx, Jul 13, 2019.

  1. xXCrossx Win User

    Refund Policy


    The refund policy is actually garbage, my close friend Corben bought **** Minecraft, the game he didn't want, and doesn't want to play, he bought it from the Microsoft store, and immediately tried to get a refund, b ut as far as I can tell he can't, what's the reasoning behind this, the game is digital and can be easily refunded for 0 cost to both parties.


    If anyone can help him get a refund for the product he didn't want that'd be great, thanks.

    :)
     
    xXCrossx, Jul 13, 2019
    #1
  2. qubit Win User

    Steam Change policy on refunds.

    About time Steam started offering refunds. I remember the BS they gave about not being able to do so due to something about "potential fraud".

    I guess EA were eating their lunch with their reasonable refund policy on Origin.
     
    qubit, Jul 13, 2019
    #2
  3. qubit Win User
    Steam Change policy on refunds.

    It didn't take long for indie developers to get screwed over by dishonest gamers and it wasn't hard to see this coming.

    I think a simple way to fix or at least improve this situation is to alter the time allowed for refunds. So, for a short 2 hour game, make it something like 20-30 minutes playtime. The 14 days could be reduced proportionally too, perhaps. I'm open to suggestions.

    www.nextpowerup.com/news/21603/indie-game-developers-suffering-due-to-steam-refund-abuse
     
    qubit, Jul 13, 2019
    #3
  4. Rey Bel1 Win User

    Refund Policy

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support
    team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.



    Let us know if you need further assistance.

     
    Rey Bel1, Jul 13, 2019
    #4
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Refund Policy

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