Windows 10: Refund related queries

I just want the refund promised. I did not renew my subscription to the MS office suite. It did not cancel as I requested and it renewed. I just want my money back. I do not have it installed on my computer. What else do I need to do?


***Original Title: I was promised a refund 20 days ago and it has not appeared yet. I can not TALK to anyone about it. How can I get my $109.95 back?***

:)

 

Query related to refund of Forza Horizon 7

Hi,

Thank you for writing to Microsoft Community Forums.

I understand your query related to getting a refund for Forza Horizon 7 purchased from Microsoft Store.

Since you have reached the Windows Technical team, we can assist you on issues related to Windows OS. However, we do have a dedicated team who has the right tools and access to provide you the assistance that you are looking for.

Let me help in pointing you in the right direction regarding this query. I would suggest you to get in touch with the

Microsoft Store Support team for refund of the game.

You can also use the
Chat Support Medium to get in touch with the support team

Regards,

Prakhar Khare

Microsoft Community – Moderator

 

need refund for dvd player

Hi John,

Thank you for posting your query in Microsoft Community.

Could you provide us few information in order to assist you better?

• What are the issues your facing in DVD player apart from not playing?
• Do you get any error message?
• Did you try to uninstall and reinstall the app again?
• Did you try any troubleshooting steps to fix the issue?

I would suggest you to contact the store and try to get a refund for the issue.You can follow the link mentioned below to contact the Store.

Items ordered from Microsoft Store online:

http://store.microsoft.com/Help/Returns-Refunds

Sales and Support

http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Site_Contact_Us



Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help.

 

Query related to SMB1.0

Hi Craig,



Thank you for writing to Microsoft Community Forums.



I understand your query related to using SMB 1.0 on your PC.



You may want to read the articles on SMB from TechNet forums and see if that help.

• Stop using SMB1
  
• Disable SMB v1 in Managed Environments with Group Policy
  

However, we do have dedicate forum where you should be able to find proper information related to your query. Let me point you in the right direction, I would suggest you to post your query on

TechNet forums where we have expertise and support professionals who are well equipped in the knowledge on SMB1 to assist you with your query.



Regards,

Prakhar Khare

Microsoft Community – Moderator