Windows 10: Refund

Discus and support Refund in Microsoft Windows 10 Store to solve the problem; I received a phone call from Microsoft today from a**** a Kathy Jackson. The call went to voice mail so I still have the recording. When I return the... Discussion in 'Microsoft Windows 10 Store' started by YOLANDAROBIN-HENDERSON, Nov 30, 2018.

  1. Refund


    I received a phone call from Microsoft today from a**** a Kathy Jackson. The call went to voice mail so I still have the recording. When I return the phone call it was a guy that picked up the phone stating Microsoft Refund Dept. I informed him that I am returning a phone call from this number. He informed me that I was getting a refund for 299.99. All I had to do was follow his instruction on getting to a page on a secure server and fill out the information on the page. I follow his instruction to the letter until we got to how I was to receive the refund. It has 3 choices . 1st Western Union Business Acct. you have to have this, or 2nd Paypal Business Acct., 3rd Choice any of the banks listed on the list they provide. So I had a personal accts with the first two but no business accts. I had to go with the 3rd option. They wanted me to sign into my account since they were already into my computer. You would not have known this since when they do the window prompt the screen change into what they had you log into. I didn't feel comfortable logging into my acct so I informed them I was going to call the bank and Microsoft to get more information about this option. The guy on the phone wanted me to do it now since the page wasn't going to be open long. I would have to start all over again. I told him I didn't have a problem with that. I had the problem with signing into my bank acct. He was trying to over talk me and I finally told him I would get back with him and hung up the phone. I decided to shut down all the apps I had open to make sure there was nothing else running on my computer. To my surprise there was a small window open and when I tried to shut it down my pointer on the computer would move to no and not allow me to close the window or server. I shut the whole computer down and left it off until I was satisfied with the server closing down. I contacted my bank on thing that are amiss in my acct. I receive alerts on anything over 100 dollars and all deposits and withdrawal on the same day from the person or company that makes the deposit. 11/30/2018

    :)
     
    YOLANDAROBIN-HENDERSON, Nov 30, 2018
    #1
  2. Rey Bel1 Win User

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support
    team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.



    Let us know if you need further assistance.

     
    Rey Bel1, Nov 30, 2018
    #2
  3. Ripper3 Win User
    PS3 Owner Refunded (Without Return) for Missing Other OS

    And people say the EU is useless! Now, if they force partial refunds for everyone, that'd be the next step.
     
    Ripper3, Nov 30, 2018
    #3
  4. Refund

    need refund for dvd player

    Hi John,

    Thank you for posting your query in Microsoft Community.

    Could you provide us few information in order to assist you better?

    • What are the issues your facing in DVD player apart from not playing?
    • Do you get any error message?
    • Did you try to uninstall and reinstall the app again?
    • Did you try any troubleshooting steps to fix the issue?
    I would suggest you to contact the store and try to get a refund for the issue.You can follow the link mentioned below to contact the Store.

    Items ordered from Microsoft Store online:

    http://store.microsoft.com/Help/Returns-Refunds

    Sales and Support

    http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Site_Contact_Us



    Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help.
     
    SujataMoktan, Nov 30, 2018
    #4
Thema:

Refund

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