Windows 10: Refunding games

Discus and support Refunding games in Windows 10 Gaming to solve the problem; Well I recently bought a game called forza horizon 4 with car pass and vip pass and I found out that the game wasn’t fun so can I refund it ? Because i... Discussion in 'Windows 10 Gaming' started by SlowPower, Apr 23, 2019.

  1. SLOWPOWER
    SlowPower Win User

    Refunding games


    Well I recently bought a game called forza horizon 4 with car pass and vip pass and I found out that the game wasn’t fun so can I refund it ? Because i cant see request a refund button

    :)
     
    SlowPower, Apr 23, 2019
    #1
  2. LORAINE MON
    Loraine Mon Win User

    Refund for a game I purchased

    Hi,

    We can assist you in troubleshooting the issue so you can play the game on your computer. To further isolate your concern, kindly provide the following information:

    • What game are you trying to play?
    • Are there any error messages when you tried to play the game?
    • What is exactly happening to the game when you tried to launch it.

    For issues with purchases and refund requests, we suggest that you contact Xbox Chat Support or request a call from them on this

    link     so they can review your purchase details.

    Should you have any other queries, don't hesitate to contact us anytime.
     
    Loraine Mon, Apr 23, 2019
    #2
  3. REY BEL1
    Rey Bel1 Win User
    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support     team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.


    Let us know if you need further assistance.

     
    Rey Bel1, Apr 23, 2019
    #3
  4. BLYATKA
    Blyatka Win User

    Refunding games

    Refund for bought game

    hi i bought a game less than 14days ago and i want a refund it is my european union right to have a refund if asked in less than 14 days, but cant issue a refund on the game the regullar way.

    i want a refund and i want it now.
     
    Blyatka, Apr 23, 2019
    #4
Thema:

Refunding games

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