Windows 10: Refurbished Dell laptop with large "image" file

Discus and support Refurbished Dell laptop with large "image" file in Windows 10 Network and Sharing to solve the problem; I just purchased a refurbished Dell Latitude E5450. In Settings / System / Storage, I see "Other", Manage other large folders, and 5.74 GB being used.... Discussion in 'Windows 10 Network and Sharing' started by RichClausen, May 8, 2021.

  1. Refurbished Dell laptop with large "image" file


    I just purchased a refurbished Dell Latitude E5450. In Settings / System / Storage, I see "Other", Manage other large folders, and 5.74 GB being used. Clicking on "Other", there is a path C:\images . Clicking on that, I go into File Explorer, where I see one file. The file is named, image_BAK.wim. The "Date modified" is 10/24/2019. The "Size" is 5,023,571 KB. Since this is a refurbished laptop, I am thinking this is possibly an image/backup from whichever company originaly owned the laptop. When I got the laptop yesterday, I immediately ran "Wind

    :)
     
    RichClausen, May 8, 2021
    #1
  2. wiganken Win User

    DELL Laptop “System Files” storage is very large

    I'll try to upload photos again: -

    DELL is the top picture and my desktop is the other.


    Refurbished Dell laptop with large "image" file [​IMG]

    Refurbished Dell laptop with large "image" file [​IMG]
     
    wiganken, May 8, 2021
    #2
  3. Microsoft Login Credentials on Refurbished Dell Laptop

    I recently bought a certified refurbished Dell Laptop with Windows Pro. I turned the Dell on for the first time and went through the Set-Up process with Cortana. I did not add my Microsoft Login credentials during set-up and skipped that step completely
    because I don't have a Microsoft account.

    Then once set up was complete, the Dell did an update and booted up.

    Then the computer goes straight to the login screen, like it normally would once I make an account on the computer, and now will not allow me to log in to the computer at all.

    It has Other User (not my name), then a space to type your user name and another space to type the password. There is another sign in option that offers a phone # or email address with a password.

    Since I didn't add my Microsoft login credentials during set-up, I'm not sure why it's asking me for these now if I didn't set one up in the first place.

    I talked to a Dell Tech Support person and since it's not a hardware issue, they told me to talk to Microsoft. I talked to Microsoft and the Tech Support told me I had to Clean Install Windows again...Windows was already installed (that's how I was setting
    up the computer when I first turned it on).

    Anyways, should I return this refurbished Dell or is there something I can do?
     
    SarahScottCN, May 8, 2021
    #3
  4. Refurbished Dell laptop with large "image" file

    [HELP]Image recovery issues

    Guys i am trying to fix my cousins Asus Eee netbook. It has a backup image file that is partitioned on the hard drive but when I go to use it the app will run through a few steps and stop. It is running Vista . Any suggestions?
     
    Rapidfire48, May 8, 2021
    #4
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Refurbished Dell laptop with large "image" file

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