Windows 10: Regular BSOD

The BOSD appeared when I left the computer idle after I turned it on and locked the screen.


I have an external monitor, Dell e176fp, which connects to my laptop through my HDMI interface.

but my monitor does not support the HDMI interface, So I used the HDMI to VGA converter to connect it.


As long as the following two conditions are met, BOSD will certainly be achieved.


First of all, the computer boots up but nobody uses it. That is to say, the computer is idle and the screen is locked.

Next, I'm connected to my monitor.


No BOSD if any of the above conditions are missing

My system was just installed through the media creation tool(1809), and the driver was downloaded from the official website of my laptop.


This is dump files including mimi and full log

https://1drv.ms/f/s!Av-d-MUJX3UAjmsGLpL_ZavU8Gqy

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

Random BSOD while browsing internet

Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

 

Help with regular BSOD

Hi Sam,

A software re-installation ordinarily solves BSOD issues. You might be experiencing a hardware incompatibility that's why BSOD is happening. Have you tried changing your RAM? A possible incompatibility with one of your hardware components can cause BSOD to
occur. We suggest seeking help to a qualified technician so that the hardware incompatibility can be isolated.

Let us know if you need further assistance.