Windows 10: Reinstall win 10 to get rid of HP software

HP HP Pavilion Desktop PC 570-pOXX.
Windows 10 Home (X64) Version 1703 (build 15063.483)

As discussed in previous posts My Win10 does not have dvr burner - Windows 10 Forums I'm having trouble with my new HP Pavilion. It's kinky, will not boot from dvd or usb, does not react to keyboard switches at bootup, and will not burn to dvd. I have lots of good backup of all my programs and settings and am considering cold installation of windows.

I believe the hardware is ok. It's the software thats screwed up. So i have a 2-year old usb of Win 10 ( legitimate) and am thinking of installing it from scratch. As I mentioned, I can't boot from usb -- but I can run the install from within windows. A trial run showed that I could not install and keep my data, I can only install cold.

Is this a reasonable thing to do? Or am I likely to end up with a $400 boat anchor?

:)

 

Ineed help to reset & reload my HP Tower - & - I have the silly question that goes with that reply!

Hi,

All you really need to do to get rid of the file is to run a Disk Cleanup... After the first scan completes, click on the SYSTEM FILES button on the lower left...

The Windows.old folder was created by the upgrade to Win 10... It simply contains the old Win 7 files that were replaced...

The only way to get your HP Tower back to the way it was would be to get the Media from HP... Unless you burned some before the Win 10 Upgrade...

You can reinstall Win 7, but all of the rest of the preinstalled stuff will be gone...

You don't really need to WIPE the drive... You can do a Custom Install and Delete everything on it.. Most of it will get overwritten by the new install anyway...

 

I have an Asus vivobook s500ca and i had upgraded it, from win 8.1 pro ( preinstaled win 8) to win 10 in july, this summer ( 2015). Now i want to get back to win 8 or 8.1, with factory reset.

thank you for your answer. But i don't have a cd with win 8/8.1. because the software were preinstaled. i am trying to get back to win 8/8.1 because i am trying to get rid of some malware "friends". i would like to reinstall win 10, without using a cd....only
with settings from update & security panel from settings.

 

It can be done as I have done this but on a small 32g HP. But have you tried to restore from the recovery? I didn't read the whole other thread. You may not need all the hp ware but I would restore first and see if that helps. You may need to dl windows on another pc and and create a flash drive with 10 on it if something is corrupt.

 

I'm glad your experience was good. As I said, I cannot restore from the recovery usb because I can't boot it. Besides, I suspect that a recovered bad system will still be bad.

 

You should create a new usb installer, I wouldn`t use one that`s 2 years old.

Why can`t you boot from a usb stick ?

What happens when you push the Function key (usually F8) to bring up the boot menu ? Does it appear ?

Does it have secure boot in the Bios ? Did you disable it ?

If you can`t use the keyboard to get into the Bios etc, then you`ve got some other issue going on.


Download Windows 10

 

Did you delete the recovery partitions that were already on the pc?

 

OK so if you want to keep the pc from using the HP software during the install then you should delete the large Recovery partition then install from a usb flash drive a fresh copy of windows, But understand that there might be a driver needed you may have to hunt down. If there are 2 recovery partitions only delete the large one. The small recovery will allow you to access a command prompt then install from usb.

 

Create a small new partition on hdd eg 6GB.


Format it as Fat32 and assign drive letter.
Download w10 iso, mount as drive, copy files to new partition.

Add boot entry using easybcd

Reboot, select Windows installer and install.

 

If you can't use the keyboard to get into BIOS/UEFI at power-on to enter either setup or the boot menu, then you have problems with the computer that a clean install of Windows will not fix.

 

Kind of what I thought.

 

One thing to check is that the keyboard is plugged into a black USB 2.0 port and not a blue USB 3.0 port. Some computers will not support the USB 3.0 ports until a driver is loaded with the OS.

 

One of the nicest things about HP computers is that they come with on board hardware diagnostics. In case they are outdated you can open the HP website for support and drivers > enter the computer's serial or product number and operating system > view all available drivers > download the latest edition of the UEFI diagnostics.
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support


An alternative is to download the UEFI diagnostics version 6.4 from this link:
HP PC Hardware Diagnostics | HP® Official Site

To use the HP UEFI diagnostics you will power on the computer and repetitively click the F2 or F10 key.
Then in the bios menu open UEFI diagnostics.
Run the loop until failure test in the evening.
The next day view the test.
If it has stopped that indicates that it found a problem and aborted the testing and posted an error code.
If it is still running and has made at least one loop you can discontinue testing by clicking the keyboard escape key.
Then view the UEFI log to confirm the pass.
Then reboot.
If you have ran the loop until failure test you will have checked motherboard, CPU, GPU, RAM, drives, etc.

If you want to check the keyboard (not keyboard switches but keyboard keys) there is a component test in the UEFI diagnostics for the keyboard. This can be run after the UEFI loop until failure testing and either before or after checking the UEFI logs.

Once you have ruled in or out hardware problems you can then move onto software testing.

For software testing first check the operating system and the drive:
1) open administrative command prompt and type or copy and paste these commands:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

If you think you may need better testing of the drive files you can plan to run this command overnight using administrative command prompt: chkdsk /x /f /r
To find and post the results into the thread use this link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials

In the left column of this webpage is a section for my computer. Please fill out the information for the HP computer including: PSU, cooler, case, peripherals including keyboard, mouse, etc.)

 

Hi there
check also you have Secure boot switched off / disabled and legacy boot enabled. Then you should be able to boot from a USB device -- any HP laptop that's not donkey's years old will boot from both a DVD (if it still has one) or a USB device.

To make a bootable windows install device simply use RUFUS and the windows .iso file.

Cheers
jimbo

 

Secure Boot does not have to be switched off to boot from (properly created) Windows 10 install media. To install another OS like Linux, then yes turn it off, but for Windows 10 its not required to turn it off. Not unless you want to force a legacy install.