Windows 10: Reinstalling DirectX 12

Discus and support Reinstalling DirectX 12 in Windows 10 Drivers and Hardware to solve the problem; After I tried reinstalling DirectX 12 to may laptop an error suddenly appeared "An internal system error occurred. Please refer to DXError.log or... Discussion in 'Windows 10 Drivers and Hardware' started by Bojako212, Mar 30, 2020.

  1. BOJAKO212
    Bojako212 Win User

    Reinstalling DirectX 12


    After I tried reinstalling DirectX 12 to may laptop an error suddenly appeared "An internal system error occurred. Please refer to DXError.log or DirectX.log in your Windows folder to determine the problem". Upon checking the DirectX.log file at the bottom of the log I noticed this error

    "03/31/20 07:54:54: dsetup32: Installation ended with value -9 = Internal or unsupported error". What should I do next?

    :)
     
    Bojako212, Mar 30, 2020
    #1
  2. HARSHAVARDHAN RATHOD
    Harshavardhan Rathod Win User

    Directx 12 on Windows 10 is gone

    Hi,

    Thank you for being a part of Windows 10 Insider Preview.

    I appreciate you for providing details about the issue and we are glad to assist you.

    Try the following steps and check if it helps:

    Step 1:

    I suggest you to check the DirectX Version installed on your system.

    Follow the below steps to check the DirectX Version:

    • Press Windows key + R from the Desktop.
    • Type dxdiag and hit Enter.
    • Check the DirectX Version.


    Step 2:

    I suggest you to update the Graphic driver from the Device Manager and check if it works.

    Follow the below steps:

    • Press Windows + R on the Keyboard.
    • Type in devmgmt.msc and hit Enter.
    • Select Graphic driver from the list.
    • Right click on the Graphic driver and click on Update driver Software.

    If the issue persists then install the latest graphic driver from the manufacturer and check if it helps.

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Harshavardhan Rathod, Mar 30, 2020
    #2
  3. VINOD ARCHAK
    Vinod Archak Win User
    Vinod Archak, Mar 30, 2020
    #3
  4. BOTPERSON
    botperson Win User

    Reinstalling DirectX 12

    I have DirectX 12, but application requires DirectX 11

    Hello.

    I do have directX, but just not 11, i have 12. My question is why I cant run a directX 11 app with directX 12. The link sent was a link to the directX installation. Please read the question before posting the answer.

    Thanks!

    Aditya Radhakrishnan
     
    botperson, Mar 30, 2020
    #4
Thema:

Reinstalling DirectX 12

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