Windows 10: Related to some scan and antivirus issue

Whenever I scan in my anti malware it comes there SAntivirus still i haven't installed any kind of this and my anti malware software is unable to clean or remove this. But I downloaded M Caffe in the past and now i am using quickheal.

:)

 

Issues related to Taskbar in Windows 10

Hi,

Thank you for posting your query on Microsoft Community.

Please reply: What is the exact issue that your facing in Windows 10? Kindly elaborate.

I would suggest you try the following steps and see if it fixes your issue:

Step 1: On the Search bar type “cmd”. Right Click on the
Command Prompt option and select Run as Administrator. (If prompted for a password, type the password and click Allow)

Step 2: DISM TOOL

• Type Dism /Online /Cleanup-Image /ScanHealth
  and click Enter.
• Type Dism /Online /Cleanup-Image /CheckHealth
  and click Enter.
• Type Dism /Online /Cleanup-Image /RestoreHealth
  and click Enter.

For more information about DISM click on the link below:
https://support.microsoft.com/en-us/kb/947821

Step 3: System File Checker (SFC) Scan

• Type sfc /scannow and hit Enter.
• Exit Command Prompt.

For more information about SFC Scan click on the link below:
Use the System File Checker tool to repair missing or corrupted system files

Hope this helps. Please reply if you have further related issues.

Regards,

 

Antivirus scan failed

Hi Claire,

There are various reasons why you're experiencing the issue. For us to better understand your concern, kindly answer the following:

• Where there any changes made on your computer before encountering the issue?
• Just to clarify, which version of Windows are you using? If you're using Windows 10, what is its OS Build? To know the build of your Windows 10, follow these steps:
  • Click the Windows logo (Start button).
  • Click the gear icon (Settings).
  • Select System.
  • On the left pane, choose About.
• Are you using a third party antivirus software?
• Is Microsoft Security Essentials still installed on your computer? To check if Microsoft Security Essentials is installed on the computer, follow these steps:
  • Search for “Control Panel” in Cortana search, then launch the app
  • Click Programs and Features.
  • Check if you can see Microsoft Security Essentials.

 

Antivirus scan failed

* As far as i know there were no changes made to the PC except for normal updates

* windows 10 on OS build 15063.540

* MSE is still on there

Thanks for taking time to reply