Windows 10: remote access and administration overides by third party

Hi my computer has been having admin. issues and its almost like someone is using my pc for a server/proxy. the files that I can pull up are related to Bluetooth audible recordings being saved and possisbly distributed back out to other users. the is the second time my pc has been over taken remotely and used for another admins purposes. Any Info would be greatly appreciated. thanks *** Email address is removed for privacy ***

:)

 

Remote access

In this case, we suggest checking this
link to learn more about using the Remote Desktop app. This article will guide you on how to remotely access a desktop PC or a mobile device. For additional troubleshooting can you also answer the following questions:

• Is your computer connected to a domain?
• Are you receiving error messages when using
  the Remote Desktop app?

We will wait for your reply.

 

Remote access

Hi zabby937

Did you allow those Tech Support scammers to have Remote Access to your PC, they would have asked you to allow that?

Once you have turned off Remote Access, they can no longer access your PC.

Open Control Panel - Programs and Features, order that list by Date Installed

Check for any software installed on that date, like TeamViewer or LogMeIn, if you find any remoting application like those, uninstall it

Other than that, you have taken all the right steps and your PC will be fine, you do not need to worry about this further . .

 

hijacked via remote network access

Sounds like you are the recipient of stolen goods. All of our work laptops have this feature where it locks the BIOS and hard disk remotely if stolen, misplaced, or after a certain number of failed access attempts to the data on the disk without the TPM key.

I would suggest returning it to wherever you bought or got it.