Windows 10: Remote access connection

I am trying to connect remotely to my Windows 10 Pro desktop from my android phone. I downloaded the app from the google play store and followed the directions to allow access. However whatever I put into the app on my phone for Host name or IP address and user name doesn't work. Every help file I have found talks in geek speak and although I am not a novice, I evidently don't know what information I need. It keeps saying it can't find the computer. I use a modem from AT&T on a DSL connection. Can anyone help me set this up.

*** Email address is removed for privacy ***

:)

 

help to remote connect

No need to setup a permanent remote connection for FB add-on's. I'd suggest Team Viewer. It's free and will allow you to access his pc safely and take control.

 

How to remove "HP Connected Remote" as a sign in account ?

Hi Dave,

Thank you for writing your query in Microsoft Community.

• 
  Is your computer connected to a domain network?
  

HP Connected Remote is an app that comes preinstalled on select Windows HP computers. I would suggest you to follow the below steps and check if it resolves this issue.

• On the Windows 10 Start screen, type hp connected remote.
• Click HP Connected Remote from the Apps search results.
• Click Settings, and make sure Enable HP Connected Remote is turned On.

Reply us back with the status of this issue. We will be glad to assist you.

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.