Windows 10: remote access for senior in quarantine

Discus and support remote access for senior in quarantine in User Accounts and Family Safety to solve the problem; My father 92 years old and in assisted living is running Windows 8 and frequently has difficulty with his computer Given he is in assisted living... Discussion in 'User Accounts and Family Safety' started by BradDaviesVTT, Oct 7, 2020.

  1. BRADDAVIESVTT
    BradDaviesVTT Win User

    remote access for senior in quarantine


    My father 92 years old and in assisted living is running Windows 8 and frequently has difficulty with his computer



    Given he is in assisted living which in basically quarantine I am unable to visit him in person and sort out his computer problems on site



    I am running Windows 10 on my laptop



    Long way to ask, could I request guidance if Windows has an option to for remote access for Windows 10 to assist my fathers set which is Windows 8



    Many thanks



    Brad Davies

    Vancouver, BC

    :)
     
    BradDaviesVTT, Oct 7, 2020
    #1
  2. RUSKINF
    RuskinF Win User

    Remote Access

    1. Follow these steps to disallow remote access to your PC completely:
    2. 1. Type “remote settings” into the Cortana search box. Select “Allow remote access to your computer”. This may seem counter-intuitive, but this opens the Control panel
      dialog for Remote System Properties.
    3. 2. Check “Don't Allow Remote Connections” to this Computer. You've now disabled remote access to your computer.

    Try these two steps and tell us if your issue gets solved. If it does not then your PC may be infected. Use a Good antivirus to remove the infection from your device completely.
     
    RuskinF, Oct 7, 2020
    #2
  3. JEFFERSON ORE
    Jefferson Ore Win User
    Remote access

    In this case, we suggest checking this
    link     to learn more about using the Remote Desktop app. This article will guide you on how to remotely access a desktop PC or a mobile device. For additional troubleshooting can you also answer the following questions:

    • Is your computer connected to a domain?
    • Are you receiving error messages when using
      the Remote Desktop app?

    We will wait for your reply.
     
    Jefferson Ore, Oct 7, 2020
    #3
  4. STEEVO
    Steevo Win User

    remote access for senior in quarantine

    hijacked via remote network access

    Sounds like you are the recipient of stolen goods. All of our work laptops have this feature where it locks the BIOS and hard disk remotely if stolen, misplaced, or after a certain number of failed access attempts to the data on the disk without the TPM key.

    I would suggest returning it to wherever you bought or got it.
     
    Steevo, Oct 7, 2020
    #4
Thema:

remote access for senior in quarantine

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