Windows 10: Remote Accessed TrustedInstaller?

Hello,I am having a very weird experience using my company laptop. It seems that I have the TrustedInstaller Trojan, but that someone or a thing is able to remote access and control the laptop. To the point of it turning on in the night after shutting it down completely. I know it's trustedinstaller because my permissions were demoted. I have done all the permission changes and what not, but there are weird files in the registry like the below. And I can't change any values on them either.Value Name: DelayManipulationDuration- File under Local Machine/Software/Microsoft/PalmSOAP:https://wdcp.m

:)

 

Remote Access

1. Follow these steps to disallow remote access to your PC completely:
2. 1. Type “remote settings” into the Cortana search box. Select “Allow remote access to your computer”. This may seem counter-intuitive, but this opens the Control panel
   dialog for Remote System Properties.
3. 2. Check “Don't Allow Remote Connections” to this Computer. You've now disabled remote access to your computer.

Try these two steps and tell us if your issue gets solved. If it does not then your PC may be infected. Use a Good antivirus to remove the infection from your device completely.

 

Remote access

In this case, we suggest checking this
link to learn more about using the Remote Desktop app. This article will guide you on how to remotely access a desktop PC or a mobile device. For additional troubleshooting can you also answer the following questions:

• Is your computer connected to a domain?
• Are you receiving error messages when using
  the Remote Desktop app?

We will wait for your reply.

 

Remote access

Hi zabby937

Did you allow those Tech Support scammers to have Remote Access to your PC, they would have asked you to allow that?

Once you have turned off Remote Access, they can no longer access your PC.

Open Control Panel - Programs and Features, order that list by Date Installed

Check for any software installed on that date, like TeamViewer or LogMeIn, if you find any remoting application like those, uninstall it

Other than that, you have taken all the right steps and your PC will be fine, you do not need to worry about this further . .