Windows 10: Remote Desktop app on ipad bug

Discus and support Remote Desktop app on ipad bug in Windows 10 Software and Apps to solve the problem; I have a new ipad pro and trying to add my credentials into the User Account area. When I go to Add User Account, in the User Name field it won't allow... Discussion in 'Windows 10 Software and Apps' started by GregpIAH, Oct 2, 2019.

  1. GREGPIAH
    GregpIAH Win User

    Remote Desktop app on ipad bug


    I have a new ipad pro and trying to add my credentials into the User Account area. When I go to Add User Account, in the User Name field it won't allow me to select the field to enter data. The password field allows me to select and add the password, but not User Name field. I have re-installed the app just to make sure. I am running iOS 13

    :)
     
    GregpIAH, Oct 2, 2019
    #1
  2. KAPIL ARYA MVP
    Kapil Arya MVP Win User
    Kapil Arya MVP, Oct 2, 2019
    #2
  3. PRAKHAR_KHARE
    Prakhar_Khare Win User
    remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link     and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, Oct 2, 2019
    #3
  4. RENALDO CRU
    Renaldo cru Win User

    Remote Desktop app on ipad bug

    REMOTE DESKTOP APP

    Hi Harry,

    To assist you further, please verify the following:

    • What steps have you taken so fa?
    • Did you receive any error message?
    • Have you tried to uninstall and install Remote Desktop app?
     
    Renaldo cru, Oct 2, 2019
    #4
Thema:

Remote Desktop app on ipad bug

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