Windows 10: Remote Desktop Connect - Camera & Microphone

Discus and support Remote Desktop Connect - Camera & Microphone in Windows 10 Drivers and Hardware to solve the problem; Hi there, I am setup with a laptop and have a second monitor connected to it. The laptop has a camera and microphone and I have confirmed they work... Discussion in 'Windows 10 Drivers and Hardware' started by jmurcbs, Apr 16, 2020.

  1. jmurcbs Win User

    Remote Desktop Connect - Camera & Microphone


    Hi there,

    I am setup with a laptop and have a second monitor connected to it. The laptop has a camera and microphone and I have confirmed they work outside of a remote connection. I connect to a VPN, and then connect remotely to my desktop at work. I have gone in to the Remote Desktop Connection settings under Local Resources and enabled audio recording and video capture devices, but when I'm in the remote connection, I am still without a camera or microphone. However, I am able to play audio on the laptop.


    I tried disconnecting the second monitor from the laptop prior to remote access - thinking maybe it was being stubborn because that device didn't have the camera or microphone - but it still didn't work.


    Any advice? What am I missing? Maybe a silly question, but could the VPN connection be blocking these local resources? I know zip about VPN


    Thank you!

    :)
     
    jmurcbs, Apr 16, 2020
    #1
  2. Kari Win User

    Remote Desktop Connection problems


    Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

    Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:


    1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
    2. On Windows 7 desktop, allow incoming remote connections:
    3. On Windows 7 desktop, find out its IP address:
    4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
    Try the above, post back how it went.
     
  3. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, May 23, 2020
    #3
  4. Rose Ter Win User

    Remote Desktop Connect - Camera & Microphone

    Camera and Microphone Privacy

    Hi Moustafa,

    This issue occurs due to permission issue, driver issue, license for an app is out of sync with the license installed on the computer or if the app is not updated. To give permission to Camera and Microphone app, you may follow
    these steps:

    • Go to Settings.
    • Select Privacy.
    • Look for Camera, make sure that “Let apps use my camera” is turned On. You may choose the apps that can use your camera as well.
    • Go back to Privacy and select Microphone, make sure that “Let apps use my microphone” is turned On. You may choose the apps that can use your microphone as well.

    If the issue persists, we would suggest that you check out this
    link
    . This will provide you troubleshooting steps regarding Camera and Microphone issues.

    Feel free to contact us if you have further inquiries.
     
    Rose Ter, May 23, 2020
    #4
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Remote Desktop Connect - Camera & Microphone

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