Windows 10: Remote Desktop Connect: The credentials that were used to connect to IP did not work.

Discus and support Remote Desktop Connect: The credentials that were used to connect to IP did not work. in Windows 10 Network and Sharing to solve the problem; Hi, I am trying to use Remote Desktop Connect of Remote Desktop App to connect remotely to another computer. I find the other computer using its IP... Discussion in 'Windows 10 Network and Sharing' started by HugoFrammery, Jul 19, 2019.

  1. HUGOFRAMMERY
    HugoFrammery Win User

    Remote Desktop Connect: The credentials that were used to connect to IP did not work.


    Hi,


    I am trying to use Remote Desktop Connect of Remote Desktop App to connect remotely to another computer. I find the other computer using its IP and am prompted for my credentials. When I enter my microsoft credentials, it tells me "The credentials that were used to connect to <IP> did not work.".
    I am sure I did not make a typo in my credentials and am sure they are correct. What could be wrong.


    Thanks in advance and best regards,

    Hugo

    :)
     
    HugoFrammery, Jul 19, 2019
    #1
  2. KARI
    Kari Win User

    Remote Desktop Connection problems


    Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

    Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:


    1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
    2. On Windows 7 desktop, allow incoming remote connections:
    3. On Windows 7 desktop, find out its IP address:
    4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
    Try the above, post back how it went.
     
    Kari, Jul 19, 2019
    #2
  3. MUSSELS
    Mussels Win User
    Remote Desktop Connection / Win XP

    to connect you'll either need to know the machines internet IP address and have ports forwarded, or use hamachi.

    I find hamachi easier, as it doesnt matter if the internet IP address changes - you just use the hamachi one.


    FYI, logging in via remote desktop is a "one at a time" deal. If he's logged in and you initiate a remote desktop connection, he will be logged out - so he cant see what you're doing, and vice versa.
     
    Mussels, Jul 19, 2019
    #3
  4. KARI
    Kari Win User

    Remote Desktop Connect: The credentials that were used to connect to IP did not work.

    remote desktop connection


    Hi Mcgoo, welcome to the Ten Forums.

    You need of course use the name or IP address of the remote host, the computer you are trying to connect to, and credentials of one of the user account on that remote host

    See the tutorial: RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums

    .
     
    Kari, Jul 19, 2019
    #4
Thema:

Remote Desktop Connect: The credentials that were used to connect to IP did not work.

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