Windows 10: Remote Desktop Connection has stopped working Error

Hi,


I'm currently trying to remote into my company network and keep getting the remote desktop error only on my HP desktop. I have a HP laptop that doesn't have an issue at all. How can I fix this? Is the monitor size a problem?

:)

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

Error connection with Remote Desktop from wphone8.1

FelipeLanderos,

Mysteriously I have posted this before and mysteriously Microsoft made it disappear as if by magic.

This is probably to do with the default certificate not being accepted through your router, i.e your phone being on the internet and needing to connect to your pc behind a firewall.

However, your post is very interesting to me, as I am having an issue on my internal WIFI network. Microsoft Remote Desktop App" from a Nokia Lumia Mobile phone. I will continue with my discussion for MS
to answer

PHONE: Nokia Lumia 810

Operating System Version: 8.10.14234.375

IMEI: on request:

APP in question: Microsoft Remote Desktop

Version: 8.1.9.11

Client: Windows 10 Professional

Issue:

After discovering that windows 10 Home does not support RDP, I decided to pay for Windows 10 Professional to enable Remote Desktop from my phone.

Steps Taken:

Windows 10 Professional

• Click on Files and Folders | Right Click | Properties
• Remote Settings
• Allow Remote connections for this computer NOTE: ensure only allow connections from computers running Remote Desktop with Network Level Authentication (Recommended)
  Ticked

• Select Users j*****@e****.*** is selected
• Change Windows Account Password
• open compmgmt.msc | Go to Local Users & Groups | Groups | Remote Desktop Users | check that account is in the members Window Example J*****
• Open Windows Firewall with advanced Security

Inbound Rules

Remote Desktop Shadow (TCP in) - Enabled Yes Public Allow

Remote Desktop User Mode (TCP in) -Enabled Yes Public Allow

Remote Desktop User Mode (UDP in) -Enabled Yes Public Allow

Outbound Rules

Remote Assistance (PNRP-Out) -Enabled Yes Public Allow

Remote Assistance (TCP-Out) -Enabled Yes Public Allow

Network and Sharing Center

• Right Click on Computer with plug in the tray |
  Open Network and Sharing Center
• Click on HomeGroup | Change Network Location
• Click Close

Windows Phone 8.1 Update

• Desktops | (+) Desktop | PC Name xxx.xxx.x.xxx
• Credentials - Add Credentials | PCNAME\J***** OR MicrosoftAccount\J*****@E****.O**
  OR PCNAME\Administrator
• Click

ERROR MESSAGE

We Couldn't connect to the remote PC. This might be because of a network problem. If this keeps Happening, ask your admin or tech support for help

Inquiring minds may find this error code helpful: 0x704

| Close

Steps Taken to try and resolve 0x704

• uninstall 8.1 Remote Desktop App
• Reboot Windows 10 Professional
• Phone Microsoft support through third party +44 333 200 2197,,7355531217

References

0x704 Error on Remote Desktop App : windowsphone

RDC - Connect Remotely to your Windows 10 PC

Conclusion

MS is this because windows 10 professional is not supported by a free Microsoft remote desktop tool? Or can you clarify on where I was going wrong,

From <Remote Desktop App error>

 

Remote Desktop

Okay guys need some help here before going crazy...
I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

Since its local network I don't have any password or want to setup a password.

Any suggestions are appreciated