Windows 10: Remote desktop freezing

Discus and support Remote desktop freezing in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I have two up to date Windows 10 computers without any exotic hardware. They are on the same network but a remote desktop session between the two... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Anon2013-06, May 7, 2020.

  1. Remote desktop freezing


    Hi,

    I have two up to date Windows 10 computers without any exotic hardware. They are on the same network but a remote desktop session between the two keeps freezing. Closing and restarting the session fixes the freeze.

    Using the Remote Desktop App helps reduce the frequency of freezes. but that means the taskbar of the host keeps popping up which is really confusing.

    There is another partial solution here

    https://superuser.com/questions/1481191/remote-desktop-intermittently-freezing


    It does seem to be network related as other sessions with wired connections seem solid.

    :)
     
    Anon2013-06, May 7, 2020
    #1
  2. Nikhar_K Win User

    Remote desktop connection freezes while using any other window

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that the remote desktop session freezes when the session is in idle mode. Couple of our users were able to fix the issue by disabling the audio that comes from the Remote session. I suggest you to try disabling the audio for the remote
    desktop and check if that helps in resolving the issue. Please follow the steps mentioned below:



    1. Press and hold Windows key + R, to open
      Run box.
    2. Type mstsc and click on OK.
    3. Now, click con Show Options.
    4. Click on Local Resources.
    5. Click on Settings.
    6. Click on Do not play.
    7. Click on OK and try using the Remote connection now.


    If the issue persists, I would suggest you to post your query in TechNet forums,
    where we have support professionals who are well equipped with the knowledge on Remote Desktop connection.



    Hope it helps.



    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 7, 2020
    #2
  3. remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store
    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link
    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, May 7, 2020
    #3
  4. Remote desktop freezing

    Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, May 7, 2020
    #4
Thema:

Remote desktop freezing

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