Windows 10: Remote Desktop Gateway Connection issue

Discus and support Remote Desktop Gateway Connection issue in AntiVirus, Firewalls and System Security to solve the problem; Hi, I have an issue with a new Gateway i created setup below, i first got an error "The Computer cant verify the identity of the RD Gateway" and i... Discussion in 'AntiVirus, Firewalls and System Security' started by Imran Shabir HA, Oct 29, 2020.

  1. Remote Desktop Gateway Connection issue


    Hi,


    I have an issue with a new Gateway i created setup below, i first got an error "The Computer cant verify the identity of the RD Gateway" and i confirmed the root certificate was in trusted as well as personal store. After a reboot i got the message "Your computer cant connect to the Remote Desktop Gateway". I checked the services were running for Remote Desktop.


    Server 2016 RDG.domain.com

    Applied Global Cert

    Remote Desktop Gateway/Licensing server

    port: 3390

    :)
     
    Imran Shabir HA, Oct 29, 2020
    #1
  2. Kari Win User

    Remote Desktop Connection problems


    Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

    Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:


    1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
    2. On Windows 7 desktop, allow incoming remote connections:
    3. On Windows 7 desktop, find out its IP address:
    4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
    Try the above, post back how it went.
     
  3. ck low Win User
    Remote desktop connectivity issues

    What if the windows OS is in the virtual machine based cloud and I cannot remotely connect inside then how I suppose to set back the local group policy and windows firewall ?
     
    ck low, Oct 29, 2020
    #3
  4. Swapna S Win User

    Remote Desktop Gateway Connection issue

    Windows 10 - Remote Desktop Connection

    Hi Lorraine,

    I will certainly help you with the issue you are experiencing in adjusting the resolution on the remote desktop.

    This issue might occur due to, when you first connect, Remote Desktop attempts to size the screen according to its default setting. You can adjust this setting within the Remote Desktop client. Adjusting the screen size allows
    you to sculpt the desktop display size to better fit your computer's viewing area.

    Please follow below mentioned steps to fix the issue:

    Step 1: To change the size of the Remote Desktop window:



    • Open Remote Desktop Connection (RDC).

    • Click on the Options button located in the lower left-hand corner of the RDC window.

    • This will expand the RDC window to display 7 different option tabs.

    • Click on the Display tab.

    • In the display configuration section, slide the bar to the left or right to decrease or increase the size of the remote desktop session window.

    • Click the Connect button.

    Or

    Step 2:


    • Open the "Start" menu and type
      "mstsc" (in the search bar) and then press “Enter."

    • Click "Options”.

    • Click the "Display" tab.

    • Drag the slider bar left or right to
      reduce or enlarge the display resolution. The
      left-most
      position is the minimum resolution, while the right-most is a full-screen resolution.

    Please get back to us, if are still facing issue in adjusting the resolution on the remote desktop.

    Thank you.
     
    Swapna S, Oct 29, 2020
    #4
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Remote Desktop Gateway Connection issue

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