Windows 10: Remote Desktop License issue

Discus and support Remote Desktop License issue in Windows 10 Software and Apps to solve the problem; we have setup a terminal server join domain and installed a RDP per user CALS license. Currently we are having an issue that local user created in same... Discussion in 'Windows 10 Software and Apps' started by JamesY2022, May 26, 2022.

  1. Remote Desktop License issue


    we have setup a terminal server join domain and installed a RDP per user CALS license. Currently we are having an issue that local user created in same terminal server having a remote desktop license issue when RDP to the terminal server. Is it we cant share the RDP license with domain & local together?Thanks.

    :)
     
    JamesY2022, May 26, 2022
    #1

  2. remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store
    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link
    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, May 26, 2022
    #2
  3. Remote desktop connectivity issues

    Hello,

    A factor why you're having issues remotely accessing your computer is due to settings configuration. We suggest that you refer to this article:

    How to use Remote Desktop
    and follow the on-screen instructions.

    About your concern regarding setting the Windows Firewall and Local Group Policy back to default, follow the steps below:

    • Press Windows key + X > Go to Control Panel.
    • In the View by: drop-down menu, select Small icons
      > Click Windows Firewall.
    • On the left side panel, hit Restore defaults.
    • Follow the on-screen instructions.

    To restore Local Group Policy to default:

    • Press Windows key + R > Enter gpedit.msc
    • Navigate to the following path on the left side panel: Local Computer Policy >
      Computer Configuration > Administrative Templates >
      All Settings
    • On the right side panel, sort the policy settings by State > Set the state from
      Enabled/Disable to Not Configured > Apply the settings.
    • Repeat the same for this path: Local Computer Policy >
      User Configuration
      > Administrative Templates >
      All Settings.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, May 26, 2022
    #3
  4. Ernie San Win User

    Remote Desktop License issue

    Remote Desktop Issue

    Hello,

    Here are the ways to resolve the issue with Remote Desktop.

    Method 1. Check your Internet connection, to troubleshoot check this

    link
    .

    Method 2. Change the Firewall Settings, follow the steps below:

    • Press Windows key.
    • Type Windows Firewall.
    • Click Allow an app or feature trough Windows Firewall.
    • Click Change Settings.
    • Find and check Remote Desktop.


      Remote Desktop License issue 910af749-d174-459b-b967-2b5ea04eff67.jpg
    Method 3. Allowed your remote connections.

    • Press Windows key.
    • Type Allow Remote connections to your computer.
    • Click Allow remote connections to this computer.
    • Click OK.
    Let us know how it goes.
     
    Ernie San, May 26, 2022
    #4
Thema:

Remote Desktop License issue

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