Windows 10: Remote desktop logs out on drop

Discus and support Remote desktop logs out on drop in Windows 10 Network and Sharing to solve the problem; Hi, Since Update 1903, I am experiencing a serious issue with Remote Desktop at least once per day. The session is dropping, but when I restart... Discussion in 'Windows 10 Network and Sharing' started by Lee Bull, Jun 10, 2019.

  1. Lee Bull Win User

    Remote desktop logs out on drop


    Hi,


    Since Update 1903, I am experiencing a serious issue with Remote Desktop at least once per day.


    The session is dropping, but when I restart remote desktop to log in, I have been completely logged out (or maybe the login session has crashed?)


    I'm not sure if applications have saved data, but I suspect not.


    Thanks, Lee.

    :)
     
    Lee Bull, Jun 10, 2019
    #1

  2. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, Jun 10, 2019
    #2
  3. remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store
    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link
    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, Jun 10, 2019
    #3
  4. RJL_web Win User

    Remote desktop logs out on drop

    Can't log in via Remote Desktop

    I am having intermittent problems connecting via remote desktop. I use RD with a laptop to connect to my desktop PC. Both are running Windows 10. The desktop has Office 2016, the desktop has Office 2013.
    Both are Lenovo machines.

    When I am unable to connect, I get the message:

    Remote Desktop can't connect to the remote computer for one of these reasons:

    1) Remote access to the server is not enabled

    2) The remote computer is turned off

    3) The remote computer is not available on the network.

    If the desktop computer is rebooted, I am able to connect, so the problem does not appear to be any of the 3 reasons listed above.

    I'm having difficulty trouble-shooting this problem because it occurs when I am not in front of the desktop PC.

    Any suggestions as to the cause or to how to troubleshoot this?
     
    RJL_web, Jun 10, 2019
    #4
Thema:

Remote desktop logs out on drop

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