Windows 10: Remote Desktop not working anymore on Windows 10 & Windows 7

Hi,


since a few days, we have issues while trying to connect from Windows 7 & 10 clients to a Windows Server 2012R2 RD Farm.

RD farm is composed of two RD session hosts + 1 RD Gateway.

Windows 10 clients are build 1809.

The clients and the servers are in different domains with one-way trust. It worked just fine until a few days ago, when clients started getting the below error message. In the TerminalServices-Gateway/Operational log file, I can find a lot of 312 and 313 events which indicate that connections are not authorized.

I have no clue what changed as compared to when the connections where working fine.

We introduced the Microsoft Remote Desktop app as a workaround, and strange enough that works, but it is not liked very much by our users cos it has some drawbacks.


Can anyone help me, or point me where to look at?


Thanks,





:)

 

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Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
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4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
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   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

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As for getting rid of Windows, delete the Windows folder.