Windows 10: Remote desktop not working on Windows 11 machines

ErrorsWhen I try to connect from my laptop to my desktop using Windows Remote Desktop Connection I get the error of:Remote desktop cannot connect to the computer for one of the following reasons:1Remote access to server is not enabled2Remote computer is turned off3The remote computer is not available to the networkWhen I try to connect using team viewer I get the error of: Failed to connect for unknown reason.Things I have TriedBoth computers can successfully ping eachotherTurning off all firewalls has no effectRouter settings have been corrected which enabled the computers to ping eachothe

:)

 

Remote Desktop not working for my Windows/10 machine

I restored a computer to original Windows/10, set it to allow remote access, and still can't access it using Remote Desktop from another machine.

They are both network connected to the same wireless router.

I'm logged into the same Microsoft account on both.

I'm trying to access it using either computername or IP address - neither works.

I CAN successfully run TRACERT using either computername or IP address and both work.

Windows Firewall does not list an application named "Remote Desktop" (still doesn't connect even if I turn the firewall off).

Thoughts? Suggestions?

 

Issues with Remote Desktop on Windows 11 after Update 22H2

My error turned into a 204 error eventually.

Not sure if you've fixed it yet, but I was able to find a fix that worked for my machine:

1. Change port forwarding on the router to 3391
   
2. Change port for remote desktop to 3391 in HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp - "PortNumber"
   
3. Add exceptions in windows firewall by using firewall advanced settings - inbound rules - port. Specify 3391 and do this for UDP (I also repeated this process for TCP, but not sure if it's necessary)
   
4. Turn remote desktop off and back on in system->remote desktop.
   

I also did the fClientDisableUDP trick, but this didn't seem to work until after I did the above steps.

It seemed like the default 3389 wasn't working for me, and neither was 3390, but someone somewhere else suggested port 3391 was working. I gave it a shot and it worked.

 

Remote desktop client broken on Windows 11 after update

Hello Anumeet, how are you doing?

Welcome to the Microsoft community!

I'm glad to be able to assist you at this time.

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I understand your frustration with the persistent Remote Desktop issue on Windows 11. It's unfortunate that this problem has been ongoing, even after you've attempted various fixes that have been suggested online.

Considering the steps you've already taken, such as trying the UDP Fix and consulting your work's Consulting company, it's clear that the issue is specific to Windows 11 on your laptop. Since you've ruled out problems with your work computer by successfully using another Windows 10 machine for remote access, the focus should indeed be on resolving the Windows 11-related problem.

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While I don't have an immediate fix to offer, I can provide some additional suggestions that might help:

1.Check System Updates.

In addition to Windows Update, ensure your laptop's drivers and firmware are up to date, as outdated components can cause unexpected issues.

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2.Disable hardware acceleration.

This is a known fix for some users. To do this, open the Remote Desktop app's Settings > Show advanced settings. Uncheck "Use hardware acceleration" and click OK.

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3.Change the Remote Desktop Protocol (RDP) version.

To do this, open the Remote Desktop app and go to Settings > Show advanced settings. Select a different RDP version from the drop-down list and click OK.

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4.Set a static IP address for your remote computer.

This can help to resolve connection problems. To do this, open the Network Connections window and right-click on your remote computer's connection. Select Properties and go to the Internet Protocol Version 4 (TCP/IPv4) tab. Enter a static IP address in the IP address and Subnet mask fields. Click OK to save your changes.

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5.Reinstall the Remote Desktop app.

To do this, open the Start menu and search for Remote Desktop. Right-click on the app and select Uninstall. Once the app is uninstalled, restart your computer and reinstall it from the Microsoft Store.

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If you have tried all of these fixes and you are still having problems, try connecting to your remote computer from a different computer to see if the problem is with your computer or with your remote computer.

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Remote Desktop problems can be intricate, but solutions often emerge over time. I understand the urgency and hope these suggestions will help restore your remote work functionality. Keep in mind that technology evolves and solutions may emerge with time.

Additionally, it's worth noting that Microsoft is aware of the Remote Desktop issue in Windows 11 and is actively working on a solution.