Windows 10: Remote Desktop Timeout

Discus and support Remote Desktop Timeout in Windows 10 Software and Apps to solve the problem; Hello, I'm facing an issue with one of my Remote Desktop machines. I have 2 running in my environment in which I thought were identically configured.... Discussion in 'Windows 10 Software and Apps' started by A_SAT, Jun 3, 2019.

  1. A_SAT Win User

    Remote Desktop Timeout


    I'm facing an issue with one of my Remote Desktop machines. I have 2 running in my environment in which I thought were identically configured. I have noticed that with one server if a user is idle for 10 minutes the session will lock and present and screen saver. ( expected behavior). On my other machine, it takes a few hours of idle time before it presents the user with a locked screen. I logged into both machines and let them sit to simulate idle time. I then logged into another machine and ran quser /server: </servername>. I noticed that the timer for the working server started to calculate the idle time while the other did not. Has anyone experienced this behavior before?

    Things I have tried.

    • Reboot (a time tested troubleshooting step)
    • Patching
    • sfc /scannow.
    • Verify group policy settings
    • Compared local registry settings with the working RDS server.

    I'm running Server 2016 Datacenter.

    A_SAT, Jun 3, 2019

  2. remote desktop


    Thank you for writing to Microsoft Community Forums.

    Please help me with the below details to understand your issue in a better way:

    1. Are you using the Microsoft remote desktop app?

    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store

    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.

    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.

    Hope it helps.

    Prakhar Khare

    Microsoft Community - Moderator
    Prakhar_Khare, Jun 3, 2019
  3. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
    kikicoco1334, Jun 3, 2019
  4. Remote Desktop Timeout

    Windows 10 - Remote Desktop


    We will surely assist you with the issue you are facing with Windows 10.
    - Which version of Windows 10 Operating System are you using?

    - Were you able to upgrade to Windows 10 successfully?

    I suggest you to refer the below steps and see if this helps.

    • Enable remote desktop in settings
      • Control Panel\System and Security\System, Click "Remote Settings" on the left side

    • Verify my port forwarding settings were properly forwarding to my computers local IP address
      • run "cmd.exe" and then type "ipconfig". Find your IP from that list
    • Make sure your firewall settings are open
    • Go to "Control Panel\System and Security\Windows Firewall\Allowed apps"
    • On the left, click "Allow an app or feature through Windows Firewall"
    • Click "Change Settings"
    • Find "Remote Desktop" in the list and make sure both "Private" and "Public" is checked.

    Let us know if this helps.

    Thank you.

    Credits to : Jace_Sango.
    Akheel Ahmed, Jun 3, 2019

Remote Desktop Timeout

  1. Remote Desktop Timeout - Similar Threads - Remote Desktop Timeout

  2. Windows Timeout desktop

    in Windows 10 Customization
    Windows Timeout desktop: I have windows 10 installed on my computer and before the screens would time and go black they're supposed to. But now for some reason they stay on and I have done the power stuff the settings to change the timer but they don't seem to work I do have rift s plugged in that's...
  3. Remote Desktop - How to Increase Lock Timeout

    in Windows 10 Customization
    Remote Desktop - How to Increase Lock Timeout: I am on Windows 10 Enterprise. I use Remote Desktop Connection to remote into Windows 2012 and Window 2016 Servers and often move back and forth between my machine one or more remote servers. The timeout period, before the RDC forces me to re-enter my password seems very...
  4. Timeout to Desktop, how?

    in Windows 10 Ask Insider
    Timeout to Desktop, how?: hi guys, does anyone know how i can make my pc switch to the desktop instead of the lockscreen after for example 2 mins? submitted by /u/Shirua [link] [comments]
  5. Remote desktop.

    in Windows 10 Customization
    Remote desktop.: I have 2 monitors working with remote desktop. when I minimize the remote desktop and then maximize it, only one monitor is used. How do I maximize back to two with out logging off and back on?...
  6. Remote Desktop

    in Windows 10 Customization
    Remote Desktop: Hello, I have problems to connect to a university PC using Remote Desktop. While turning it on, it askes me to sign in using my Microsoft account. So I sign in but then it tells me these data are not correct - I know they are because I have no problem with signing to...
  7. remote desktop

    in Windows 10 Network and Sharing
    remote desktop: Cannot connect to remote desktop pc
  8. Remote Desktop

    in Windows 10 Updates and Activation
    Remote Desktop: What version of Windows 10 do I need to get a license for to be able to connect to work remotely?"
  9. remote desktop

    in Windows 10 Network and Sharing
    remote desktop: windows 10 no longer connects to remote xp computer on same network
  10. Remote Desktop Services - Timeout issue with no available logs

    in Windows 10 BSOD Crashes and Debugging
    Remote Desktop Services - Timeout issue with no available logs: Hi, We have a RDS environment set up which up until last week was able to create collections successfully, both pooled and personal, now unfortunately each collection creation seems to fail after hanging on the installation part for a very long time. The machines get...