Windows 10: remote desktop windows 11 the username or password is incorrect

Discus and support remote desktop windows 11 the username or password is incorrect in Windows 10 Software and Apps to solve the problem; I have 3 windows 11 laptops. All are using the latest version of Windows 11, I am admin on all of them and I am using my windows account on all of them... Discussion in 'Windows 10 Software and Apps' started by MarkWood-Patrick, Dec 18, 2022.

  1. remote desktop windows 11 the username or password is incorrect


    I have 3 windows 11 laptops. All are using the latest version of Windows 11, I am admin on all of them and I am using my windows account on all of them but I am having problems using remote desktop to connect between them. I have verified my username and password and yet remote desktop reports "the username or password is incorrect". Any pointers on best way to diagnose would be most appreciated.

    :)
     
    MarkWood-Patrick, Dec 18, 2022
    #1

  2. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, Dec 18, 2022
    #2
  3. Remote Desktop Password Incorrect Windows 10

    Hi Paul,



    Thank you for your response and I apologize for delay in response,



    As we came to a conclusion that the issue is related to the user account and not the connection, which is a good progress.



    However, by now you might have posted the issue on our TechNet forum.



    We were researching on our end and we came across one thing, as you have mentioned in your last post that the local user account worked out in establishing a remote desktop connection from the tower.



    We would like you to perform these steps on the laptop as a temporary trial and check how it works.



    1. Login to the Microsoft user account on the laptop.
    2. Press Windows + I key to launch
      Windows Settings. Select Accounts option.
    3. Click on Your Info from the left pane. Click on “Sign in with a local account instead
    4. Enter your current Microsoft Account password to authenticate and hit ‘Next’.
    5. Select a new username and password for your local account.
    6. Now login to the other local account where you were able to establish the remote desktop connection.
    7. Press Windows + I key to launch
      Windows Settings. Select Accounts option.
    8. Click on Your Info from the left pane. Select
      Sign in with a Microsoft account instead.
    9. Restart the PC and sign in to the newly converted Microsoft account and check the Remote desktop connection.


    If the above steps are successful then we just need to transfer the data from one user to the other user.



    Let us know how it goes,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Dec 18, 2022
    #3
  4. remote desktop windows 11 the username or password is incorrect

    Username or password incorrect


    I've previously run netplwiz from the command prompt to disable the sign in process in Windows 10.

    remote desktop windows 11 the username or password is incorrect [​IMG]


    Which worked fine in build 10049 but in 10158 & 10166 I now get this error message


    remote desktop windows 11 the username or password is incorrect [​IMG]


    I don't understand how this message can appear as no password has been entered at this stage.
    Pressing OK, or waiting 2 minutes results in this screen


    remote desktop windows 11 the username or password is incorrect [​IMG]


    Entering the PIN or password from the sign-in option continues the login process.
    Apart from starting again from scratch, any ideas on how to correct this.
     
    WightWalker, Dec 18, 2022
    #4
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remote desktop windows 11 the username or password is incorrect

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