Windows 10: remotely lock device

i want to log out all current users and remotely lock device without having find my device turned on

:)

 

E63 - Memory Corrupted - Due to Device Lock / Remote Lock

follow up to my previous post:

yesterday i encountered my first experience with memory corrupted problem.

as flae63's suggestion, i disabled the lock device and remote lock functionality, change the password to the original of 123456, remove the memory card, then restore it.



today i got the same problem: memory corrupted.

the lock device and remote lock have been disabled. so there must be something else causing this problem.

any response from nokia regarding this problem?

 

Remote lock

Hi,

Thank you for writing to Microsoft Community Forums.

I understand the inconvenience you are facing in signing in to your device with the PIN authentication.

Provide us additional information to assist you better with this issue:

1. What happens when you try to sign with the PIN?
   
2. Do you have an option to sign in with the password?
   
3. May I know what you exactly mean by “Locked laptop remotely with my account”?
   

As you have mentioned you got it back and you are not able to get into it, I would suggest you to refer the article on
Find and lock a lost Windows device,
please check the section "Lock your Windows device remotely after locating it:" and check if it is helpful to you.

If you are facing an issue with signing into your system using the PIN that you assigned, please refer the article
PIN sign-in issues
for more information.

However, if this doesn't resolve your issue and you are facing an issue with logging into your system, please reply to this thread with more information, we will look into this for you.

Regards,

Muralidhar

Microsoft Community Moderator

 

Am trying to unlock a remotely locked device

My mother - lives on the west coast and I am on the east coast - accidentally remotely locked her computer. Now it indicates that it requires an administrator to logon first to unlock it. However, despite resetting the Microsoft account password multiple
times, etc. she can't get into her computer. I can remotely lock the computer -- can see it on the list of devices -- but can't unlock it. She is elderly, not that computer savvy, and has limited access to any transportation that could take her to Best Buy
or some other professional help. Am trying to help via phone and cell phone... but have not been able to help her get into her computer.