Windows 10: REmove HELLO

Discus and support REmove HELLO in Windows Hello & Lockscreen to solve the problem; I have inherited my mother's computer and, when trying to delete her microsoft account, I'm asked to use Hello. This feature was never set-up by her... Discussion in 'Windows Hello & Lockscreen' started by vickibolan, Feb 14, 2020 at 6:27 PM.

  1. REmove HELLO


    I have inherited my mother's computer and, when trying to delete her microsoft account, I'm asked to use Hello. This feature was never set-up by her and I keep getting into the loop of 'enter your Hello PIN' - forgot PIN - enter PIN. There is no camera and no method of using fingerprint on her PC

    :)
     
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
  3. Mithin_EJ Win User
    Windows hello isn't accepting my fingerprint.

    Hi TouhaZohair,

    Thank you for your reply.

    Apologize for the delay in reply.

    Method 1: Update Chipset and Biometric Driver Software from the Manufacturer’s website:

    I would suggest you to refer the computer manufacturer’ website, and install the latest chipset and biometric drivers for the device. If you do not find the drivers on website, then you can contact the Manufacturer to get the compatible
    drivers.



    Method 2: Remove and Add Fingerprint Options

    Step 1: Remove Windows Hello

    1. Open Settings app, click
      Accounts, and then Sign in options.
    2. Under Windows Hello section, click
      Remove button
    3. Then Reboot your PC.


    Step 2: Add Windows Hello

    1. Open Settings app, click Accounts, and then Sign in options.
    2. Under Windows Hello section, click Add button
    3. Sign-out and sign-in to the
      Microsoft Account





    We await your response.



    Regards,
     
  4. Brink Win User

    REmove HELLO

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. REmove HELLO :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
Thema:

REmove HELLO

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