Windows 10: Remove old email address from Microsoft Account

Hi,

I have an issue with my Microsoft Account, where despite removing my old email address from my account, on some logins on the Microsoft website it still prompts me to receive an confirmation email on my old address, which I no longer use, but I know the password and can login to it.

I have searched on the web but I only found how to remove Microsoft Accounts from the computer, and use a local account and how to delete your Microsoft Account.


Hopefully someone can help me.

:)

 

remove old email address

need assistance in removing an old email address from microsoft accounts after old email provider closed down

 

Delete old email sign in address

Hi,

Difficulties verifying the old security details in your Microsoft account may result in errors canceling or removing the profile. For us to rectify the account removal concern, we'd like to verify the following information:

• Where exactly are you prompted to sign in with the old email address?
• Have you tried resetting the password for the old account to recover it?
• Were you able to log in successfully on your account online?
• Have you made any significant changes to your account prior to this happening?
• What troubleshooting steps have you taken so far?

Your reply is highly appreciated.

 

How to remove defunct Email Address from Account

It is normal to get a code like that for two-step verification.

You should be seeing this below from the link I posted above after signing in with your Microsoft account.

This is where you can manage your aliases for your Microsoft account.