Windows 10: removing ProductAgent from other devices in network sharing

Discus and support removing ProductAgent from other devices in network sharing in Windows 10 Software and Apps to solve the problem; Does anyone know how to remove Windows Product Agent from other devices category within network sharing in File Explorer please?... Discussion in 'Windows 10 Software and Apps' started by RosieON, Nov 27, 2019.

  1. RosieON Win User

    removing ProductAgent from other devices in network sharing


    Does anyone know how to remove Windows Product Agent from other devices category within network sharing in File Explorer please?

    :)
     
    RosieON, Nov 27, 2019
    #1
  2. Novgorod Win User

    Can't remove disconnected (ghost) network device

    Thanks for the suggestion, but it can't remove the NIC:

    removing ProductAgent  from other devices in network sharing [​IMG]


    It's the only Intel I219-V that shows up in the device list of the DeviceCleaner program (it shows only non-present devices as I understand). Otherwise, the tool works - I found a ghost replica of the integrated GPU (Intel HD 530) and could remove it. Only the NIC gives this error message on removal, which is probably the reason I can't remove it the normal way through the device manager.
     
    Novgorod, Nov 27, 2019
    #2
  3. Cannot access shared network drive


    I could scream! so much time wasted on this stupid error, as if time is not precious enough!
    It probably would work fine if I could see the other computer! But I cannot see the other computer!
     
    sharonspost, Nov 27, 2019
    #3
  4. removing ProductAgent from other devices in network sharing

    Network Sharing

    Hi Arya,

    Thank you for writing to Microsoft Community Forums.

    Provide us additional information to assist you better with this issue:

    1. Are you trying to share the wireless network connection from Windows device to phone?
    2. What is the make and model of the phone?
    3. Which version of Windows is installed on your device?
    Refer the article ‘Which version of Windows operating system am I running
    to provide the details.

    If you’re referring to sharing the Wireless network connection in Windows 10, I suggest you to follow the steps mentioned below.

    1. Press Windows + I key on your keyboard and click on Network & Internet.
    2. On the network & Internet page, click on ‘Mobile hotspot’.
    3. Turn On’ Share my Internet connection with other devices under Mobile hotspot.
    4. The default network name and password will be available under Mobile hotspot.
    5. Enter the same password on the device which you’re trying to connect and check the status of the issue.

    If you’re trying to share the internet connection, then refer the article
    Use your PC as a mobile hotspot
    for more information.

    If you’re referring to ‘File sharing’, I suggest you to refer the section ‘How do I troubleshoot sharing and folders’ from the article ‘File
    sharing over a network in Windows 10
    .

    Get back to us for further assistance on this issue. We will be happy to help you.

    Regards,

    Muralidhar

    Microsoft Community Moderator
     
    Muralidhar_G, Nov 27, 2019
    #4
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removing ProductAgent from other devices in network sharing

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