Windows 10: Removing the previous employee from computer

I'm working on the same computer as a previous employee. I've moved all of her files to an external drive and exported her email to a .pst file. Now, I want to completely remove her. She and I both have Office 365 accounts and I don't want her to lose her data but I need to get her off of this computer.

:)

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del

 

An email set up was deleted... How do I removed it from my Computer?

Hi,

I suggest you to log into account.microsoft.com and check whether the account is listed there.

I also suggest you to follow the steps below to remove the account and check if it helps.

• Press Windows +R to open run command.
• Type netplwiz.
• In the dialogue box that appears. Select the account that you wish to remove.
• Select remove.

Please post back if you need further assistance, we will be happy to assist you.

Thank you.

 

reverting to previous build/version

Hi,

Thank you for posting your query on Microsoft Community.

I would appreciate if you could answer few questions to narrow down the issue.

• When the computer did froze? Is it when you tried to roll back?
• Did you receive any error message?

I suggest you to remove all the external devices plugged in to the computer and check if it helps to resolve the issue. If the issue persists, please restart the computer and check whether it rolled back or not. If it loads Windows 10,
I suggest you to download the latest ISO of Windows 10 and perform automatic repair.

Download Windows 10

Steps to perform repair:

a) Insert the installation DVD or USB
and boot Windows 8 from it.

b) In the ‘Windows setup’ page select the language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.


If you really would like to rollback, I suggest you to refer the below article on How to go back to the previous operating system (Windows 7/8.1) from Windows 10.

How to recover a previous build(s) or your original version of Windows using the Recovery or Rollback feature - Revised July 23rd, 2015

How to recover a previous build(s) or your original version of Windows using the Recovery or Rollback feature - Revised July 22nd, 2018

Hope the information helps. Let us know if you need further assistance. We will be happy

to help.

Thank you.