Windows 10: Removing viruses, malwares and other rogue softwares from External Hard disc drives and...

How to remove viruses, malwares and other rogue softwares from External Hard disc drives and Pendrives using Widows 10 computer?

:)

 

External Hard Drive

To address your concern, here are the troubleshooting steps that you can try. Follow the steps below:

Uninstall and reinstall the external hard drive program.

• In the Settings app, go to System.
• Go to Apps & features and locate the external hard drive program.
• Uninstall the program and go to the manufacturer's website to reinstall the updated version.

Uninstall and reinstall the Paragon driver software.

• Following the same steps mentioned above, locate the software in Apps & features
  and uninstall it.
• After uninstalling the software, go to the manufacturer's website to reinstall it.
  

To further isolate your concern, we'd also like to verify if the OneDrive app is enabled on your PC.

You can hit us back for additional help.

Kind regards.

 

External drives and Windows 10 issue

Hi Sal,

There are many possible causes why your external hard disk is set to read-only. It can be that your external hard disk has a bad sector that appears to be defective. One of the possible reason of having a bad sector on your hard disk is if it's infected
by a malware or a virus. We would suggest you to run a Check Disk to scan your external hard disk for bad sectors. To do so, follow the steps below:

• Go to File Explorer.
• Right-click on your external hard disk.
• Click Properties.
• Click Tools.
• Click Check (Under the Error checking portion).
• Upon clicking, it will open a new window. Click Scan
  drive.

Also, we would suggest you to scan your external hard disk for malware and viruses. You can use Microsoft Safety Scanner by following
this link. Be guided that this software expires after 10 days and it is not a replacement for using an antivirus software program that
provides a real-time protection.

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.