Windows 10: Renew what from microsoft?

I have received two phone calls from "microsoft" and the message will just be a recording saying "renew now call..phone #"

I really would like to know if this is something I should report or is this legit?

Thanks

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Game subscription renewal

Thanks for providing us specific details on what game you are experiencing this issue. If your account's billing and payment information are up-to-date and you're still having issues renewing your game subscription, we suggest that you follow the steps provided
on this
link on how to renew your Microsoft subscription. As stated on that page, some subscriptions that started using a prepaid card can't be renewed. To resolve this, you may purchase a new subscription for the game at

Microsoft Store.

If you still encounter the same issue after following the solutions we have provided, you may get in touch with our Answer Desk sales and support team. Refer to this

link for more information.

Notify us if you have other questions. We'd be glad to further assist you.

 

Help! WiFi Problem

Hi Carmen,

Thank you for posting in Microsoft Community.

I suggest you to refer to the Microsoft help article and check if it helps.

https://support.microsoft.com/en-us/kb/3084164

If the issue still persists, I would suggest you to run the flushdns which will
force the computer to clear the DNS cache and check if helps:

1. Press Windows key + r.

2. Type ipconfig /flushdns

3. Hit Enter

You can also follow the steps to reset Winsock. Then you can try release and renew IP address.

• 
  Press Windows + X and select command prompt(admin)
  
• 
  enter this command netsh winsock reset
  
• 
  restart the computer:
  

To release ip address and renew ip address you can try the following steps:

• Press Windows + X and select command prompt(admin)
• Enter this command ipconfig/ release thenhit Enter.

• 
  Enter this command to renew the ip address ipconfig / renew then hit Enter.
  

Hope it helps.