Windows 10: Repeated attempts to charge my credit card

A couple months ago, I tried Game Pass, and decided that I did not want to continue using it after the first month. I paid for the subscription using a prepaid card, and I only put money onto it when I plan to use it to make a purchase. I chose not to renew Game Pass, so I did not load any more money onto the card. Now, I am getting weekly attempts to charge my card for it, and Microsoft will not allow me to cancel without renewing for another month. How do I contact an actual employee of Microsoft to request they stop trying to steal from me? As it is I cannot load this card for any other purchases I wish to make out of fear that Microsoft will swoop in and take it.

:)

 

Marketplace Credit Card

I am having the same problem, the suggested solution does not work. When I attempt to purchase an app through Marketplace I am told that there is no credit card on file for me. When I add a credit card through the phone, I get the same message. When I try
to add the same credit card again, I am told that this card is already on file for me and cannot be added. My credit cards are listed as payment options on billing.microsoft.com.



I find this hugely frustrating as I am unable to purchase anything through Marketplace, and am considering switching to a different provider if this issue cannot be resolved.

 

Newegg customers may have had their credit card information stolen

Yes, credit cards are risky to use on the web, but the ATM debit cards are much worse since the ATM debit cards are directly tied to people's checking account.

If and when a purchase made on/offline, an ACH debit transaction is issued against the credit/debit cards. In case of the fraudulent charges, the buyer can dispute the charges in both type cards. In case of the credit card, the buyer don't have to pay the fraudulent charges, until the dispute is settled.

With ATM debit card, the buyer can also dispute fraudulent charges, but charged amount in question will not be returned to the checking account until the dispute is settled. In another word, the money could be gone from the checking account for 1-3 month.

Some of my friends and one family member who went through the painful process of disputing ATM debit card charges. In some of these cases, the checking accounts had been emptied that caused these people financial hardship. Needless to say that these people no longer have ATM debit cards....

 

Deleting a credit card

Hi Melonie,

If you are unable to remove the credit cards you've listed under Payments & Billing, try updating your payment method by following the steps indicated on this

link. If that didn't work, kindly retry removing your credit cards after 1-3 days.

Let us know how things goes.

Regards.