Windows 10: repeated prompts to verify account

Hello All,


I had a BSOD after a reboot post one of the recent patch updates and since then I can't get verify your account to last more than a few reboots without being asked to verify my account again.


Things I've tried.


1. reset my PC keeping settings (this seemed to work to recover from the BSOD until I noticed the account issue this thread is for - all other programs worked fine after)

2. ran the troubleshooter - I can't remember now what it said it found, but after it said it fixed something it made no difference

3. removed MS account, signed on as local account, added MS account back (suggested by MS in chat)

4. reset my MS account password (though I was able to get in before so it wasn't that I didn't know the password) - suggested by MS in chat.

5. joined test program to try beta for next update - no change
6. went back to cloned copy of drive, but sadly it was a copy after the BSOD reset settings option I did so it has the problem with the account verify request rinse repeat even after verification says successful
7. found threads via Google search for others having same problem, but like me they don't seem to contain results that have worked.


These might not be in the order I tried them though it is probably fairly close as much as I can remember over the last few weeks I've had this issue.


no joy on any of this - option 8 seems to be wait for the upcoming update and if it doesn't fix it go for the ever dreaded full reinstall from scratch though would rather avoid that if possible.


Any ideas?


Thank you,


Neil Figot

:)

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del

 

Prompting for verifying the account on Windows 10.

Hi Eddie,

Thank you for your response with the current update on the issue.

Note: Please do not create a new thread, please do post in the same thread.

I suggest you to follow the steps to delete the extra and non primary account on the computer.

Step 1: Before deleting the non primary account, I suggest you to take backup of all the important files and folders in the account on the external hard drive.

Step 2: Then I recommend you to login to the primary user account and then remove the extra user account.

1. Click on Search bar.

2. Type "Control Panel" without the quotes in the search bar and click on it.

3. Click on User Accounts and then clicking
User Accounts.

4. Check to make sure if your is Administrator account or not.

5. Then click on Manage another account.

6. Select Remove the account.

7. Follow the instruction to remove the account.

8. Restart your computer.

Note: If your primary user account is not a administrator account,

1. In the account page, then click on Change Account Type.

2. Select Administrator Account
and click on change account type.

3. Restart your Computer.



Step 3: I suggest you to login to the computer and try to verify the user account on the computer.

Please get back to us with an update on issue with verifying email account, we will be happy to help.



Thank you.

 

Prompting for verifying the account on Windows 10.

Hi Eddie,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

I would like to inform you that we can not send the verification email of live mail to Outlook.com account. The verification email will be send to the particular email address.



To assist you better, please provided us the information below:

• When you say that "verify my account", are you trying to verify old live mail address on the computer? Are you trying to verify the device in the user account settings of Windows 10?
• When you say that "I sign in to my Microsoft account with my outlook.com e mail and password", are you signed in as Outlook.com account or Live mail address on the computer? Which account is configured as user account on the computer?

I suggest you to refer to the Microsoft Help Article as a reference.

http://windows.microsoft.com/en-us/...fy-an-email-address-in-your-microsoft-account


Please get back to us with an update on issue with verifying email account, we will be happy to help.



Thank you.